Red Star Kim

NOVEMBER 8, 2022

So, it seemed appropriate to revisit the topic in the light of recent developments – the return to office working, the accelerating digital revolution, the escalating war for talent and the myriad other challenges facing the profession – all of which place huge demands on leaders. New soft skills for remote working.

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Red Star Kim

JUNE 15, 2023

At the start of June I had the pleasure of leading PM Forum ’s “Towards KAM (and ABM) – Helping fee-earners with client relationship management” online workshop. The OnePlace legal client relationship management system was acquired by InTapp in 2019. Why do law firms needs SAM?

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Key Account Management Account Management Management Client Relationships 130

Red Star Kim

SEPTEMBER 29, 2023

Some guidance is provided: Be more visible – the PVI model (kimtasso.com) and Be visible, assert and challenge and remember your goals (kimtasso.com) Other points of interest How to engage fee-earners?

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Red Star Kim

DECEMBER 9, 2022

ReTurn is a research project, undertaken by Remit Consulting since May 2021, when the Covid-19 lockdown restrictions were eased in the UK. The objective of the ReTurn study is to provide the property sector with an overview of the “return to the office” and the impact of ‘ Working from Home’ and hybrid working patterns.

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Leadership Marketing Future of Work Profitability 26

ACT

MARCH 21, 2023

Slow and inefficient service delivery The pandemic ushered in an abrupt shift to remote work , and professional services firms followed suit. While the world has returned to its pre- pandemic normal in many ways, the shift to remote work has not entirely abated. That could perpetuate the labor shortage further.

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Digital Transformation Remote Working Artificial Intelligence Client Relationships 52

Account Management Skills

AUGUST 2, 2021

My goal as always, for you is to come away with helpful tips, ideas, golden Nugget nuggets of wisdom, and reminders for how to keep and grow existing client relationships. And things like that open up a whole new avenue of conversation and whole new way to add value to that relationship. GROWING CLIENTS.

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Account Management Client Relationships Management Meetings 52

Account Management Skills

JUNE 29, 2021

So one of the big reasons I’ve invited Simon and Carey on is that they’ve developed recently a really insightful report about their findings, having worked with clients over the last couple of years. So in 2020 and 2021. It’s interesting that some of our clients say to us, what’s happening out there?

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