Red Star Kim

DECEMBER 5, 2023

It was interesting to learn how Business Development Executives work with managing client relationships”. Conduct a personal gap analysis – “By considering all the things that a proactive marketing/BD executive could do and talking to other delegates I have discovered some gaps in my knowledge and skills that I aim to remedy”.

CRM 130

CRM Marketing Interpersonal Skills Client Relationships 130

Red Star Kim

APRIL 17, 2023

As well as considering the grading of clients and referrers for the firm or particular teams there was recognition of the value of guiding each fee-earner to focus on: Critical clients, prospects and referrers (around 10) Key relationships (around 150 – see Dunbar’s Law in Client relationship management (CRM) – how many close social (kimtasso.com) (..)

Management 130

Management Manufacturing Client Relationships Facilitation 130

Red Star Kim

OCTOBER 16, 2023

And to know when to cut their losses and move onto other potential referrer relationships. Working as part of a team helps people develop their relationship competencies which they can then transfer to client relationships.

Management 130

Management Emotional Intelligence Onboarding Communication 130

Red Star Kim

NOVEMBER 24, 2023

Thought leadership manual by Tim Prizeman (kimtasso.com) Walking in the client’s shoes Ben Sutton of Grant Thornton and Alain Thys took delegates on the client journey of the future. To future-proof client relationships using clarity, empathy, commitment and flair.

Digitalization 130

Digitalization Leadership Marketing Brainstorming 130

Red Star Kim

JUNE 20, 2022

The heart of coaching – the coach-client relationship. She talks about a relationship of equals rather than the power or expert models. Coaching clients through change. The heart of coaching: the coach-client relationship. Choosing the future: creating goals for coaching. Practising professionally.

Client Relationships 130

Client Relationships Facilitation Brainstorming Meetings 130

Hubspot Sales

MAY 20, 2022

According to research published by HireDNA, sales roles shot up by 65% in 2021, totaling around 700,000 positions in the US alone. To be a modern sales professional, you need to be familiar with the tools and processes required to manage productive sales and client relationships. The demand for sales roles only keeps growing.

Sales 121

Sales Client Relationships Publishing Management 121

Red Star Kim

JUNE 16, 2022

Alongside generating new business directly from clients and developing existing client relationships, referrer management was seen as vital to generate revenue and profit – particularly for those reliant on commercial transactions in B2B and consumer clients in B2C. Telephone skills workshop (kimtasso.com) ).

Management 130

Management Key Account Management Digitalization Communication 130

Red Star Kim

NOVEMBER 8, 2022

This lack of listening caused a plethora of problems for those trying to build empathy and trust in order to create client relationships and sell legal services. Maybe the anxiety of communicating across the ether led people back into push communications and output rather than input mode. Listening is now the new superpower.

Leadership 100

Leadership Emotional Intelligence Remote Working Digitalization 100

Hubspot Sales

JUNE 29, 2023

Fortunately, tech tools can simplify the process so you have more time to build client relationships, instead of punching in data,” adds Caldwell. Bureau of Labor Statistics (BLS), the median annual wage for insurance sales agents was $49,840 as of 2021. The rate increases to over 95% when extended to five years. Image Source 2.

Insurance 104

Insurance Sales Interpersonal Skills Decision-making 104

Red Star Kim

DECEMBER 12, 2023

External clients – Then of course we need to build networks amongst potential clients, existing clients and referrers. Marketing is the client’s representative within the firm. Our client relationships keeps us in touch with market changes and perceptions.

Marketing 130

Marketing Emotional Intelligence Management Leadership 130

Account Management Skills

DECEMBER 7, 2023

What does that look like?

Account Management 52

Account Management Meetings Management Suppliers 52

Red Star Kim

SEPTEMBER 29, 2023

Research more on the practice areas I support to have a better idea of their perspective on BD Learned that there are lots of marketing/bd functional avenues that I can develop my skills in Use a mentor programme (see PM Forum Mentor Match ) Stay patient if I don’t quite understand something, I will always learn and develop Career and Personal (..)

Marketing 130

Marketing Stakeholders Digitalization Communication 130

Red Star Kim

NOVEMBER 18, 2022

They have saved 10,000 hours of review time, identified 120,000 risks and acquired 20 major new clients – including some well-known brands – since launch in March 2021”. Hear the client voice. Listening to clients is a key function of M&BD and the final session is always a conference highlight. www.kimtasso.com.

Value Proposition 130

Value Proposition Procurement Innovation Leadership 130

Apptivo

JUNE 21, 2021

In short, a successful partnership is a prerequisite for smooth client relationship management. It is a mutually beneficial relationship that focuses on being profitable for both parties. What is Customer Partnership? Trust, loyalty, customer retention, and referrals ensure stability for business.

Profitability 59

Profitability Client Relationships Innovation CRM 59

Red Star Kim

APRIL 12, 2023

There is a wide spectrum of engagement across the firm What can I do to motivate fee-earners and Client Relationship Partners (CRPs) to communicate better with the M&BD to ensure we are providing clients with the best service?

Media 130

Media Marketing B2C Stakeholders 130

KAMCast

APRIL 1, 2021

Compassion and empathy have been the currency in many of our client relationships and we have all become well versed in the ways of asking ‘how are you?’… ‘no, how are you really ?’ What have you noticed in your client relationships? What will the NEXT version of normal be for your business and are you prepared for it?

Key Account Management 52

Key Account Management Client Relationships Account Management Future of Work 52

Red Star Kim

SEPTEMBER 26, 2022

Marketing and Business Development Assistants: The impact of Covid (kimtasso.com) March 2021. Related articles on M&BD assistants. New Marketing and Business Development Assistants (kimtasso.com) March 2022. what marketing and business development assistants would like to say (kimtasso.com) December 2018.

Digitalization 147

Digitalization Media Marketing Communication 147

Apptivo

JUNE 8, 2021

Many businesses have found this feature to be beneficial in maintaining client relationships and providing a better sales and operations experience. was last modified: June 8th, 2021 by naveen The post What is Mobile CRM and why is it important? Steps to enable contact sync in iOS. Stripe authentication from Android.

CRM 72

CRM Internet Client Relationships Management 72

Red Star Kim

DECEMBER 9, 2022

ReTurn is a research project, undertaken by Remit Consulting since May 2021, when the Covid-19 lockdown restrictions were eased in the UK. ReTurn has revealed a gradual return to the office since May 2021, with daily and weekly fluctuations in the volume of people entering buildings. REMark Survey — Remit Consulting.

Leadership 26

Leadership Marketing Future of Work Profitability 26

Red Star Kim

APRIL 24, 2023

Yet there was an interesting article In March 2023 17 Top Reasons Lawyers Don’t Call Their Clients – The BTI Consulting Group “High-quality voice dialogue between clients and their relationship partners remains rare. This leaves a lot of room to develop client relationships”.

Emotional Intelligence 26

Emotional Intelligence Financial Services Decision-making Cybersecurity 26

Arpedio

NOVEMBER 17, 2021

november 17, 2021. Key takeaways from SAMA Global Summit 2021. November 17, 2021. Key takeaways from SAMA Global Summit 2021. ? Studies show that companies that invest in client relationships during a crisis emerge stronger. The post Key takeaways from SAMA Global Summit 2021? Back to blog.

Digital Transformation 52

Digital Transformation Account Management Co-Creation B2B 52

Arpedio

NOVEMBER 17, 2021

november 17, 2021. Key takeaways from SAMA Global Summit 2021. November 17, 2021. Key takeaways from SAMA Global Summit 2021. ? Studies show that companies that invest in client relationships during a crisis emerge stronger. The post Key takeaways from SAMA Global Summit 2021? Back to blog.

Digital Transformation 52

Digital Transformation Account Management Co-Creation B2B 52

Arpedio

NOVEMBER 17, 2021

november 17, 2021. Key takeaways from SAMA Global Summit 2021. November 17, 2021. Key takeaways from SAMA Global Summit 2021. ? Studies show that companies that invest in client relationships during a crisis emerge stronger. The post Key takeaways from SAMA Global Summit 2021? Back to blog.

Digital Transformation 52

Digital Transformation Account Management Co-Creation B2B 52

Red Star Kim

MARCH 16, 2023

82% One-on-one or team meetings 76% Joint client events 71% Providing articles and speakers 65% Joint webinars 29% Collaborative/joint services 24% Dedicated plans for specific referrer organisations 24% Campaigns 18% Targeted mailings 18% Targeted social media Related posts Referrer and Intermediary Management – Silos, Targets and Culture (kimtasso.com) (..)

Key Account Management 130

Key Account Management Onboarding Communication e-Learning 130

Deep Insight

NOVEMBER 29, 2021

This blog is a shortened version of an article entitled The CX Factor which originally appeared in the October 2021 edition of Modern Lawyer , published by Globe Law and Business. There’s a lot of talk at law firms about client relationships. But for many clients these can still seem hollow words based on one-way relationships.

Client Relationships 52

Client Relationships Leadership Decision-making Procurement 52

Red Star Kim

MARCH 22, 2023

Nurturing professional relationships He offers a simple tool as part of your referral strategy to grade potential referrers on willingness to refer, understanding and opportunity. And he mention’s Dunbar’s law ( Client relationship management (CRM) – how many close social (kimtasso.com) ).

Leadership 130

Leadership Media Client Relationships Innovation 130

ACT

MARCH 21, 2023

Labor shortages In 2021, 47 million employees in the US quit their jobs. Given that professional services firms thrive on client relationships, without the utilisation of technology, a lack of skilled professionals could be catastrophic. They’re crucial for reinforcing client relationships and boosting retention rates.

Digital Transformation 52

Digital Transformation Remote Working Artificial Intelligence Client Relationships 52

Arpedio

MAY 4, 2021

May 4, 2021. May 4, 2021. This feature creates interactive Org Charts by using the contact data you already have in Salesforce, giving you the full overview of your clients’ organizational hierarchy. Arpedio Org Chart and Arpedio Relationship Management. Prev Previous post Highlights from Salesforce Live 2021 (Denmark).

Account Management 52

Account Management B2B Stakeholders Key Account Management 52

Account Management Skills

JUNE 1, 2021

If you’re in an agency account management role, or maybe you have a team of account managers, and you want to have a roadmap and a playbook to grow those existing accounts by adding more value, expanding the relationships and also being comfortable asking for referrals, then check out my Account Accelerator programme. Mark 02:07.

Investors 52

Investors Account Management Performance Review Client Relationships 52

Account Management Skills

DECEMBER 19, 2022

Now, Dan runs a New Business Mastermind programme for Cactus, and was also recognised as one of BIMA’s top 100 Most Influential People in digital and tech in 2021, and for business development in 2020, and 2021. So we really do have an expert here. Welcome, Dan. Dan 00:44. Good morning. How are you doing? Jenny Plant 00:46.

Marketing 52

Marketing Account Management Management Onboarding 52

Apptivo

OCTOBER 21, 2021

So it makes sense that anything that can improve a business’ relationship with existing and incoming customers is a worthy investment. And that’s why client relationship management tools or CRM tools have been on the rise. It can’t get any simpler than that. The CRM industry had a value of $52.64

CRM 98

CRM Healthcare Digital Transformation Software 98

Red Star Kim

SEPTEMBER 5, 2023

Client Service & Sales Opportunities for Professionals in the Digital Age The Art of Selling Professional Services & Winning Business How to Manage & Grow Your Private Client Practice Boosting Your Confidence at Work – A Toolbox for Success For inhouse clients, my workshops have covered topics such as: Business development basics, (..)

Facilitation 147

Facilitation e-Learning Emotional Intelligence Key Account Management 147

Account Management Skills

JUNE 29, 2021

So one of the big reasons I’ve invited Simon and Carey on is that they’ve developed recently a really insightful report about their findings, having worked with clients over the last couple of years. So in 2020 and 2021. It’s interesting that some of our clients say to us, what’s happening out there?

Account Management 40

Account Management Meetings Onboarding Client Relationships 40

Hubspot Sales

APRIL 27, 2021

Hunters are good at quickly building rapport with prospects but not necessarily cultivating long-term salesperson and client relationships. Editor's Note: This blog post was originally posted in April 2017, but was updated in April 2021 for comprehensiveness.

Sales 126

Sales Client Relationships Profitability Account Management 126

Account Management Skills

AUGUST 2, 2021

My goal as always, for you is to come away with helpful tips, ideas, golden Nugget nuggets of wisdom, and reminders for how to keep and grow existing client relationships. And things like that open up a whole new avenue of conversation and whole new way to add value to that relationship. GROWING CLIENTS.

Account Management 52

Account Management Client Relationships Management Meetings 52

Zendesk

MARCH 22, 2021

In 2021, customers can check a business’s reputation just by pulling out their phones and doing a quick search. There are two things to consider when generating customer testimonials—what type of story you want to tell and which client relationship would best illustrate it. And most do!

Advertising 98

Advertising B2B B2C Customer Experience 98

SmartKarrot

MARCH 8, 2022

Caroline was also named one of the Top 100 Customer Success Strategists for 2020-2021. Rachel Provan is a global customer success and engagement leader with proven expertise in account development and growth, client relationship management, operations management, financial reporting, strategic planning, and more. Rachel Provan.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21