Red Star Kim

OCTOBER 19, 2023

14% Responding better to telephone enquiries (and conversion) 43% Improving client service on the telephone 14% Building relationships on the telephone 29% Using the telephone to reach people proactively (initiate sales conversations) How would you assess your emotional intelligence?

Emotional Intelligence 130

Emotional Intelligence Value Proposition Decision-making Digitalization 130

Red Star Kim

NOVEMBER 1, 2023

What is surprising is that despite having demanding sales roles for new and existing clients, many professional services marketers have received little formal sales training. Selling challenges in professional services: Sales processes and skills. Their fee-earners are often in the same boat.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Red Star Kim

OCTOBER 16, 2023

Another area for discussion was sales training and sales process management. We considered a few sales processes and RAIN (from Insight Selling – which is similar to Challenger selling) was appreciated. Developing self-awareness of your strengths and weaknesses and personal style drives the appetite for further training.

Management 130

Management Emotional Intelligence Onboarding Communication 130

Hubspot Sales

JUNE 21, 2022

Sales teams with high morale were found 21% more profitable and 17% more productive. Highly engaged salespeople achieve a 20% increase in sales. Emotional intelligence is responsible for 58% of professional success. Salespeople with high EQ bring 2x more revenue than those with low to average emotional intelligence.

Emotional Intelligence 94

Emotional Intelligence Sales Sales Training Onboarding 94

Red Star Kim

APRIL 24, 2023

Two thirds of delegates were most interested in using the telephone to reach people proactively whereas a third were most interested in building relationships on the telephone All delegates felt that their emotional intelligence was high. At the end of the session, all delegates felt that their confidence was high.

Emotional Intelligence 26

Emotional Intelligence Financial Services Decision-making Cybersecurity 26

PandaDoc

JULY 11, 2022

We’ll cover this in greater detail below, but here are some things to consider before you start your hiring process: The average annual turnover rate for sales-based roles floats between 27% and 39% , depending on the year and the industry. Roughly 67% of sales reps will leave the company before the end of their second year of employment.

Sales 52

Sales Emotional Intelligence Decision-making Software 52

Red Star Kim

OCTOBER 13, 2023

(Video) (kimtasso.com) Essential soft skills for lawyers (kimtasso.com) Insights included: Process Clarity of learning aims Processes to capture new learning and training needs Methods to measure satisfaction, effectiveness and impact Technology harnessed with online learning platforms that provide both suggestions and standard content Allow people (..)

Supply Chain 162

Supply Chain Emotional Intelligence Construction Innovation 162