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Recap: This was the L&D Summer at MDI

MDI Training

These hands-on approaches allowed participants to unleash their creative potential and develop innovative solutions. Iris Burner L&D Consultant Since 2022, Iris has been an L&D Consultant at MDI, supporting leaders and organisations worldwide in personal development and creating tailored training programs.

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Research update on the most in-demand soft skills

Red Star Kim

Video) (kimtasso.com) ) C-suite skills that matter most In August 2022, Harvard Business Review published an article on succession that addressed the C-suite skills that matter most. (I used the “Worry monster” to explain soft skills previously: What are soft skills? And why are they so important? Contact mpf@pmint.co.uk

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Being more strategic – Case studies and insights (Ireland May 2023)

Red Star Kim

The figures for this year’s survey show Republic of Ireland fee income rose by 12 per cent in 2021, compared with just 1% in 2020 Finance-Magazine.com – Ireland’s top accountancy firms roar back to double-digit growth in 2021 Accountancies and Tax Consultants revenue is expected to expand at a compound annual rate of 1.3%

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Top 30 Customer Service Experts to Follow in 2022

SmartKarrot

Through her ‘The Modern Customer’ Podcast, Morgan aims to provide detailed insights about customer-focused digital transformation. Martin Hill-Wilson is a customer service strategist and leader with extensive experience in customer experience (CX), and artificial intelligence (AI). Bob Thompson. Martin Hill. Pete Abilla.

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The Current State of Professional Services

ACT

Emerging hopes for economic recovery in 2022 quickly faded with Russia’s invasion of Ukraine, and rising commodity prices and inflation rates signaled that a worldwide recession might be lurking around the corner. Tech innovations are also making it possible for customers to address many of their needs themselves. trillion by 2025.