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Soft skills revisited – with a leadership perspective

Red Star Kim

This article “Soft skills revisited – with a leadership perspective” has just been published on Lexology. New soft skills for remote working. The shift to remote working during lockdown drove the need to develop several new soft skills.

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Being more strategic – Case studies and insights (Ireland May 2023)

Red Star Kim

However, the business rebranded its £13 billion digital communications arm (30 global agency brands) in Spring 2022 from Interactive to Song. A&O had been trialling Harvey (based on GPT-4) since November 2022 with a team of lawyers in its Markets Innovation Group (MIG). ACCOUNTANCY UK accounting industry turnover up 16.6%

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Property marketing case study – Thought leadership campaigns: Arcadia, JLL and Remit

Red Star Kim

Thought leadership is a fantastic strategy to lead integrated, multi-channel campaigns and here are some current examples. So here is a Property marketing case study – Thought leadership campaigns: Arcadia, JLL and Remit. The 2022 edition brought together developed and emerging market cities for the first time. The challenge.

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Top 50 Customer Success Influencers 2022

SmartKarrot

Here’s our Top 50 Customer Success Influencers list for 2022 celebrating the inspiring visionaries and trailblazers who are helping shape the field and its future evolution. So, without further ado, here’s SmartKarrot’s Top 50 Customer Success Influencers for 2022 (presented in no particular order). Lincoln Murphy. Rick Adams.

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IWD 2023: Celebrating women around the world who are championing equity

Zendesk

She joined Zendesk in January 2022 and has over 10 years of experience in the FMCG industry, with seven years specifically in the IT industry. Some of the technology firms she has previously worked with include Google Cloud and Symantec. What do you see as the biggest obstacles for working women today? You spoke about ‘equity.’

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Internal customer service: Definition, tips, and examples

Zendesk

According to Zendesk’s Employee Experience Trends Report 2022 , requests from corporate employees increased 31 percent last year, nearly double the rate seen by both B2B and B2C companies. Work has changed a lot in the last few years, and it’s not surprising that employees need more support. Bankrate ). Deloitte ). HR Executive ).

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