Red Star Kim

JUNE 7, 2023

Competitor analysis is discussed further here Pitching, differentiation and competitor analysis (kimtasso.com) It was interesting to read about the success of a “ one firm” strategy Capturing the value of ‘one firm’ | McKinsey (May 2023) where research across 2,000 companies shows that it pays to operate as “one firm.”

Artificial Intelligence 130

Artificial Intelligence Transportation Digital Transformation Innovation 130

MDI Training

NOVEMBER 14, 2023

Exploring the Influence of AI on Leadership Roles: Learn more about the ongoing ChatGPT experiment by MDI CEO Gunther Fürstberger In a ChatGPT experiment, our CEO Gunther Fürstberger tried to test the boundaries between artificial intelligence and humans. His core competence is leadership in digital transformation.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

ACT

JANUARY 13, 2023

It’s probably no surprise that this last year came and went in a blur, and now we’re talking about the smart strategies we want to implement in 2023 to be more efficient and productive than ever before. What new SMB trends will be popular in 2023? Artificial Intelligence . Automation. billion by 2025. .

Cybersecurity 52

Cybersecurity Small Business Artificial Intelligence Onboarding 52

Freshworks

JUNE 1, 2023

Achieving customer service excellence in the digital transformation era depends on a complex alchemy of technologies, strategy, and human talent. The Freshdesk Customer Service Benchmark Report 2023 sheds new light on how companies in different industries and regions are delivering on that challenge. of B2B customers and 42.7%

Artificial Intelligence 66

Artificial Intelligence B2C Transportation Retail 66

SmartKarrot

SEPTEMBER 25, 2020

With the digital transformation taking place in the market, the smart usage of technology will be another important factor to look at in 2021. Over 40% of the customer interactions will be automated via AI and MI by 2023. Your Customer Success software will stimulate your Customer Lifetime Value.

Customer Success 8

Customer Success Artificial Intelligence Customer Experience Digital Transformation 8

SmartKarrot

SEPTEMBER 25, 2020

With the digital transformation taking place in the market, the smart usage of technology will be another important factor to look at in 2021. Over 40% of the customer interactions will be automated via AI and MI by 2023. Your Customer Success software will stimulate your Customer Lifetime Value.

Customer Success 8

Customer Success Artificial Intelligence Customer Experience Digital Transformation 8