Nutshell

DECEMBER 7, 2023

Generative artificial intelligence (AI) has been the talk of the town this year for its potential to transform entire industries. One way to harness the power of artificial intelligence is by implementing AI productivity tools. Find out how Nutshell uses Power AI to streamline your workflows.

Artificial Intelligence 100

Artificial Intelligence Software Software Meetings 100

Zendesk

NOVEMBER 28, 2023

The Jetsons nailed artificial intelligence. The show illustrates the benefits and challenges of intelligent automation and how people can implement AI at home and in the workplace. That means it’s important to make sure the AIaaS vendor you choose meets compliance standards relevant to your business.

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Artificial Intelligence e-Learning Internet Software 52

Zendesk

JANUARY 17, 2024

What is intelligent customer experience? Intelligent customer experience (ICX) is how a business uses artificial intelligence (AI), automation, and data to provide personalized and proactive experiences. Roughly 65 years later, innovators and scientists had built on the Wrights’ discovery to propel humans to the moon.

Customer Experience 52

Customer Experience Artificial Intelligence Decision-making e-Learning 52

Zendesk

JANUARY 25, 2024

An artificial intelligence (AI) call center is a customer service operation that uses AI technologies to manage customer inquiries, interactions, and tasks across voice and digital channels. Though documenting complaints has come a long way from that clay “ticket,” it’s still just as important to meet and exceed customer expectations.

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Artificial Intelligence Digitalization Customer Experience Software 52

Red Star Kim

NOVEMBER 13, 2023

It was good to meet the private client lawyers – some recently promoted to head of department – for a workshop on “ Managing and growing your private client practice” earlier this month. The next Private Client seminar is on 16 th May 2024 Selected delegate poll results How many partners in your private client team?

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Business Planning Emotional Intelligence Marketing Management 147

Zendesk

FEBRUARY 29, 2024

Here are some common reasons for a high churn rate, along with insight from our Zendesk Customer Experience Trends Report 2024 : Bad customer service : Our CX Trends Report states that 80 percent of consumers expect support agents to help them with everything they need.

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Artificial Intelligence Customer Experience Acquisition Onboarding 52

Strategic Communications

APRIL 29, 2024

billion by 2024. It essentially rewards content that meets the Google E-E-A-T (experience, expertise, authoritativeness, and trustworthiness) criterion in response to the growing use of long-tail keywords, he says. “As Voice search is on the rise. That’s higher than the world’s population! Almost one-third of the U.S.

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Digitalization Publishing Marketing Communication 59