Red Star Kim

NOVEMBER 13, 2023

It was good to meet the private client lawyers – some recently promoted to head of department – for a workshop on “ Managing and growing your private client practice” earlier this month. The next Private Client seminar is on 16 th May 2024 Selected delegate poll results How many partners in your private client team?

Business Planning 147

Business Planning Emotional Intelligence Marketing Management 147

Zendesk

JANUARY 25, 2024

Though documenting complaints has come a long way from that clay “ticket,” it’s still just as important to meet and exceed customer expectations. Thankfully, implementing AI technology with call center software makes delivering an exceptional customer experience easy. Here are a few notable examples.

Artificial Intelligence 52

Artificial Intelligence Digitalization Customer Experience Software 52

Zendesk

FEBRUARY 29, 2024

Revenue churn is most relevant for software-as-a-service (SaaS) companies or subscription-based businesses. Lack of innovation: Per our CX Trends Report, 65 percent of CX leaders see artificial intelligence as a strategic necessity. This metric focuses on customers who have canceled or downgraded their monthly subscriptions.

Artificial Intelligence 52

Artificial Intelligence Customer Experience Acquisition Onboarding 52

Agile CRM

DECEMBER 12, 2022

The evolution of helpdesk software can be traced back to the early days of computing when customer service and technical support teams relied on basic tools like email and phone to communicate with customers and resolve their issues. Advantages of Helpdesk software.

Software 52

Software Software Customer Experience Prioritization 52

Hubspot Sales

APRIL 23, 2024

Joseph Whiting , a solutions consultant for Lucid software, says he likes these two buzzwords because “we don’t wanna just sit back and wait for your solution; we wanna see you diagnose and build it. But AI is a hot topic, so it’s an important phrase to address in your consulting meetings. Which initiatives should be structured first?

Co-Creation 83

Co-Creation Artificial Intelligence Decision-making Brainstorming 83

Agile CRM

NOVEMBER 29, 2022

According to Statista, the global email marketing software market was valued at over US$2.2 billion by 2024, representing a compound annual growth rate of 8.2%. . These companies are offering a wide range of products and services to meet the needs of their customers. billion in 2020 and is expected to reach US$3.3 Mailing Lists.

Marketing 98

Marketing Media Software Software 98

Agile CRM

NOVEMBER 29, 2022

According to Statista, the global email marketing software market was valued at over US$2.2 billion by 2024, representing a compound annual growth rate of 8.2%. . These companies are offering a wide range of products and services to meet the needs of their customers. billion in 2020 and is expected to reach US$3.3 Mailing Lists.

Marketing 52

Marketing Media Software Software 52