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The Current State of Professional Services

ACT

trillion by 2025. Slow and inefficient service delivery The pandemic ushered in an abrupt shift to remote work , and professional services firms followed suit. While the world has returned to its pre- pandemic normal in many ways, the shift to remote work has not entirely abated.

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Top 2023 SMB technology predictions that business owners want to know

ACT

Artificial Intelligence . Artificial Intelligence (AI) will continue to be popular in 2023. billion by 2025. . Remote onboarding. As businesses everywhere continue to embrace hybrid and remote work environments, the need for remote onboarding grows.

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What is digital transformation? Definition, examples & importance

Zendesk

Implementing digital tools like artificial intelligence (AI) to free employees to focus on tasks requiring creativity, problem-solving, and more human skills. Thus, the shift to remote work resulting from COVID-19 is a driver in the direction business was already headed. “We Digital transformation examples.