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What is digital transformation? Definition, examples & importance

Zendesk

Digital transformation was already vital to surviving in the ever-evolving digital economy and meeting the ever-increasing customer expectations it generates. The importance of digital transformation isn’t under question. What is digital transformation? Digital transformation examples.

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CRM in 2022: Key to Customer-Centricity in Business

SuperOffice

That’s exactly what I am going to do in this article – discuss the most prominent CRM trends and see whether the numbers support them. Here are my thoughts of what CRM industry is going to be all about in 2022. Just like a decade ago, Customer Relationship Management (CRM) in 2022 is set to be about customer-centricity.

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The Current State of Professional Services

ACT

trillion by 2025. In other words, it’s high time you focused on the digital transformation of business processes. The critical role of your CRM Customer relationship management (CRM) platforms, such as Act! Successful digital transformation requires frictionless integration within your tech stack.

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Top 2023 SMB technology predictions that business owners want to know

ACT

billion by 2025. . An integrated CRM and marketing automation platform like Act! can help you change the fundamentals of your business operations and accelerate your digital transformation. All told, the cybersecurity market is expected to grow to $14.8 Live chat and conversational marketing. for free for 14 days.

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The Power of AI in Sales & 5 Ways You Can Use It

Hubspot Sales

Forrester also predicts that the market for AI-powered platforms will grow to $37 billion by 2025. According to most sales reps, digital transformation has accelerated over the last 3 years. However, here are five applications that can transform your sales process. Gathering information from multiple platforms.