Customer Think
FEBRUARY 21, 2023
Companies are investing heavily in digital transformation, with a Research and Markets report projecting the global market to be just over $1 trillion USD by 2025. At heart, digital transformation is about preparing a business for the […]
MDI Training
DECEMBER 4, 2023
Advancing AI Integration at UNIQA: A Future Focus Iris Brachmeier , Group Chief People Officer of UNIQA Insurance Group AG since August 2023 and therefore responsible for international HR , provides insights into the company’s groundbreaking transformation up to 2025 in an interview with our colleague Melanie Holzner.
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Planview
SEPTEMBER 18, 2023
The pressure to evolve is mounting for the PMO, which needs to adapt to new digital strategies – and more strategic, product, or initiative portfolios – while bridging traditional practices. Cloud deployment will accelerate digital transformation. That challenge will only intensify. We agree.
DemandFarm
AUGUST 11, 2023
The seamless integration of digital tools into the sales process has resulted in a more efficient and effective sales experience for both buyers and sellers. The goal is to break down traditional silos and establish a more consistent approach to enhancing the customer experience.
Zendesk
DECEMBER 1, 2020
Digital transformation was already vital to surviving in the ever-evolving digital economy and meeting the ever-increasing customer expectations it generates. The importance of digital transformation isn’t under question. What is digital transformation? Digital transformation examples.
Zendesk
JANUARY 4, 2023
Otherwise, there could be consequences—as many companies saw during COVID-19, when those that had been postponing digital transformation had to scramble to find new ways to operate in a digital-only world. Still, companies must think creatively to address the massive shift required to combat climate change. Taking action.
Planview
JANUARY 31, 2022
Between 2021 and 2025, the global professional services marketplace is projected to grow from USD $5.428 trillion to $7.063 trillion, which is a compound annual growth rate (CAGR) of 7.9 Many ESOs plan to continue delivering at least some services remotely after COVID-19, including services that were previously delivered on-site.
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