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What is digital transformation? Definition, examples & importance

Zendesk

Digital transformation was already vital to surviving in the ever-evolving digital economy and meeting the ever-increasing customer expectations it generates. The importance of digital transformation isn’t under question. What is digital transformation? Digital transformation examples.

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The Current State of Professional Services

ACT

trillion by 2025. Slow and inefficient service delivery The pandemic ushered in an abrupt shift to remote work , and professional services firms followed suit. While the world has returned to its pre- pandemic normal in many ways, the shift to remote work has not entirely abated.

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Science-based targets are the key to sustainable business

Zendesk

Apple recently announced its intention to achieve net-zero emissions by 2030 and decarbonize its supply chain through measures like working with suppliers who use 100 percent renewable energy. The challenge of remote work. Companies must think creatively to address the massive shift required to combat climate change.

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4 Challenges Facing Embedded Services Organizations & How to Solve Them

Planview

Between 2021 and 2025, the global professional services marketplace is projected to grow from USD $5.428 trillion to $7.063 trillion, which is a compound annual growth rate (CAGR) of 7.9 Many ESOs plan to continue delivering at least some services remotely after COVID-19, including services that were previously delivered on-site.

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Top 2023 SMB technology predictions that business owners want to know

ACT

billion by 2025. . Remote onboarding. As businesses everywhere continue to embrace hybrid and remote work environments, the need for remote onboarding grows. Employees face several obstacles when they start new remote jobs. All told, the cybersecurity market is expected to grow to $14.8 for free for 14 days.