Zendesk

DECEMBER 1, 2020

Digital transformation was already vital to surviving in the ever-evolving digital economy and meeting the ever-increasing customer expectations it generates. The importance of digital transformation isn’t under question. What is digital transformation? Digital transformation examples.

Digital Transformation 98

Digital Transformation Digitalization Customer Experience Supply Chain 98

MDI Training

DECEMBER 4, 2023

Advancing AI Integration at UNIQA: A Future Focus Iris Brachmeier , Group Chief People Officer of UNIQA Insurance Group AG since August 2023 and therefore responsible for international HR , provides insights into the company’s groundbreaking transformation up to 2025 in an interview with our colleague Melanie Holzner.

Artificial Intelligence 105

Artificial Intelligence Digital Transformation Leadership Digitalization 105

Planview

JANUARY 31, 2022

Between 2021 and 2025, the global professional services marketplace is projected to grow from USD $5.428 trillion to $7.063 trillion, which is a compound annual growth rate (CAGR) of 7.9 In 2020, ESOs within SaaS companies and Management Consultancies represented the highest growth segment in the professional service marketplace.

Organization 72

Organization Profitability Digital Transformation Remote Working 72

Planview

SEPTEMBER 18, 2023

The pressure to evolve is mounting for the PMO, which needs to adapt to new digital strategies – and more strategic, product, or initiative portfolios – while bridging traditional practices. As the evolution continues, both your PMO and your organization must not only stay abreast of changes but act in anticipation of them.

Management 52

Management Digital Transformation Decision-making Facilitation 52

Zendesk

JANUARY 4, 2023

In 2017, over 300 companies committed to working with the Science Based Targets initiative (SBTi), a global organization that helps businesses achieve ambitious emissions reduction targets in line with the latest climate science. And that might be the most powerful shift we can make. The challenge of remote work. Taking action.

Suppliers 52

Suppliers Supply Chain Manufacturing Remote Working 52

SuperOffice

FEBRUARY 21, 2022

In this article I’d like to discuss: the reasons why organizations fail to use their toolkits effectively; the main goals of Customer Experience (CX) teams this year; insights into your customers’ expectations, and more. It’s no surprise that the Covid-19 pandemic has accelerated the use of technology in organizations.

CRM 84

CRM Customer Experience Prioritization Decision-making 84

Planview

NOVEMBER 9, 2022

Disruptions to effective product development are constant but don’t need to be detrimental to an organization’s ability to deliver innovation with speed and maintain a healthy ROI. Suppose organizations make adaptability a cornerstone of their product development strategy and overall culture.

Supply Chain 52

Supply Chain Innovation Prioritization Digitalization 52