Zendesk

DECEMBER 1, 2020

Digital transformation was already vital to surviving in the ever-evolving digital economy and meeting the ever-increasing customer expectations it generates. The importance of digital transformation isn’t under question. What is digital transformation? Digital transformation examples.

Digital Transformation 98

Digital Transformation Digitalization Customer Experience Supply Chain 98

Planview

NOVEMBER 9, 2022

Whether it is household items that can be controlled from a mobile phone or product packaging that offers an augmented digital experience, the demand for digitally enhanced products is only growing. There are four critical factors a product portfolio solution must prioritize to help build and support that alignment.

Supply Chain 52

Supply Chain Innovation Prioritization Digitalization 52

SuperOffice

FEBRUARY 21, 2022

McKinsey states that all organizations should make hyper-personalization in customer care their top goal before 2025. Now is the right moment to revisit your goals and prioritize your CRM initiatives accordingly. As the digital transformation is accelerating in the world, the general confidence in AI is growing too.

CRM 84

CRM Customer Experience Prioritization Decision-making 84

Hubspot Sales

FEBRUARY 8, 2023

Forrester also predicts that the market for AI-powered platforms will grow to $37 billion by 2025. According to most sales reps, digital transformation has accelerated over the last 3 years. That includes lead scoring, lead prioritization, and outreach personalization. Gathering information from multiple platforms.

Artificial Intelligence 119

Artificial Intelligence Sales CRM Decision-making 119