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Artificial Intelligence and the Augmented SAM

Mercuri International

In the world of sales, AI offers huge potential — and it could be what strategic account managers have been waiting for…if used correctly. There are many aspects of business where AI is and will be impacting strategic account managers. White spot analysis to identify gaps in the account approach.

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How an AM and PM work together in a digital agency, with Kate Vines and Kiorhte Aghoghogbe

Account Management Skills

On this episode, we’re talking about the split between the agency Account Manager and the agency Project Manager role, with Kate Vines and Kio Aghoghogbe from Hallam. Kate is Project Delivery Manager and Kio is Senior Digital Account Manager. So a very warm welcome Kate and Kio.

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What’s the role of Client Services Director in a copywriting agency, with Nina Whittaker

Account Management Skills

Designed for agency account managers and account directors, it kicks off again on 23rd September 2021. It’s designed to take your agency from unpredictable project revenue to more predictable account growth. And they started to build that agency structure with account managers as well.

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Top 50 Women Leaders in Customer Success 2022

SmartKarrot

An exceptional thought leader and a brilliant coach to thousands of executives, Allison Pickens, is a leading expert on recurring revenue growth. Her portfolio is gilded with leadership roles like board director, investor, COO, and P&L owner. Bhavika Kochhar is an Enterprise Customer Success Manager, Americas, at Algonomy.