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Oct 12 – Customer Success Jobs

SmartKarrot

Collaborate with Implementation team leadership to ensure consistent, successful kickoffs and expedited time to revenue. Identify cross organizational opportunities for account growth (expansion and new accounts). Develop upsell & cross-sell opportunities.

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Top 50 Women Leaders in Customer Success 2022

SmartKarrot

An exceptional thought leader and a brilliant coach to thousands of executives, Allison Pickens, is a leading expert on recurring revenue growth. Her portfolio is gilded with leadership roles like board director, investor, COO, and P&L owner. Megan is a customer advocate who believes in an empathetic approach to leadership.

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Artificial Intelligence and the Augmented SAM

Mercuri International

Set objectives & strategy A SAM should create a sensible and sustainable strategy for strategic accounts, help develop the account plan, and build buy-in across the organization. AI tools to augment the SAM might include: Embedded tools to predict strategic account growth areas. Is senior leadership ready?

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How an AM and PM work together in a digital agency, with Kate Vines and Kiorhte Aghoghogbe

Account Management Skills

I have worked in many different kinds of assets of account management, I mean the full spectrum, I have done roles, which have been very hybrid and touched a little bit on project delivery and account management. The AM role for me, I rely on the account manager to have an eye on the future.

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What’s the role of Client Services Director in a copywriting agency, with Nina Whittaker

Account Management Skills

It’s designed to take your agency from unpredictable project revenue to more predictable account growth. And I was particularly struck a by Nina’s leadership style, and also the cohesiveness of her team. Transcript: Jenny 00:03. Today, I’m delighted to introduce Nina Whittaker to the show. Jenny 15:47.