Arpedio

JANUARY 3, 2024

In the intricate world of business operations , the distinction between roles in sales and client management is pivotal. Specifically, sales positions such as Account Executive and Account Manager are critical in driving a business’s success. Who is an Account Executive? Who is an Account Manager?

Account Management 52

Account Management Management Acquisition Account Growth 52

SmartKarrot

OCTOBER 12, 2022

Provide primary point of contact support for bank channel relationship managers. Consult with clients on product features, functionality and onboarding best practices. Analyze data and propose value-driving recommendations to continue to push clients toward success. Develop upsell & cross-sell opportunities.

Customer Success 19

Customer Success Financial Services Banking Stakeholders 19

SmartKarrot

AUGUST 19, 2022

Role: Director of Customer Success Location: Remote, California, United States Organization: 80Twenty As a Director of Customer Success, you will lead a team of managers supporting all companies clients. Build and nurture trusted, long-lasting relationships with C-suite partner leaders. Negotiate/close deals.

Customer Success 19

Customer Success Construction Negotiation Acquisition 19

SmartKarrot

APRIL 6, 2021

Manage customer service team and technical support team to ensure high-quality interactions and timely resolutions to issues. As a Director of Customer Success, you will hire, train, and develop a world-class cross-functional team, fostering a culture of teamwork & collaboration and setting the strategy and prioritizing goals.

Customer Success 10

Customer Success Digital Transformation Onboarding Account Development 10

SmartKarrot

JUNE 29, 2020

The primary role is to support the client services team with technical support and resolving and escalating Incidents and Service Requests within agreed SLAs. Manage multiple fast-paced projects and ensure success and ongoing client satisfaction. Conduct regular business review meetings with key accounts.

Customer Success 10

Customer Success Procurement Onboarding Finance 10

Account Management Skills

MARCH 20, 2023

On this episode, we’re talking about the split between the agency Account Manager and the agency Project Manager role, with Kate Vines and Kio Aghoghogbe from Hallam. The way they do that is based entirely on clients feedback and results, so that is quite an accolade to have. So a very warm welcome Kate and Kio.

Digitalization 52

Digitalization Account Management Decision-making Management 52

SmartKarrot

MARCH 8, 2022

She is a coach who focuses on personal development, relationship building, success planning, customer engagement and retention, and customer journey. Currently, she’s the Customer Success and Customer Support Manager at Ascent Cloud, Ashna has experience of over 7+ years in Customer Success and Account Management.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21