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Why agency account managers struggle to think ahead

Account Management Skills

I speak to multiple account managers (AMs) every day. Hybrid’ AMs (project managing as well as responsible for account growth) particularly struggle. Account managers generally want to be more informed. Account managers generally want to be more informed. And it frustrates them.

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How an AM and PM work together in a digital agency, with Kate Vines and Kiorhte Aghoghogbe

Account Management Skills

On this episode, we’re talking about the split between the agency Account Manager and the agency Project Manager role, with Kate Vines and Kio Aghoghogbe from Hallam. Kate is Project Delivery Manager and Kio is Senior Digital Account Manager. So a very warm welcome Kate and Kio.

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What’s the role of Client Services Director in a copywriting agency, with Nina Whittaker

Account Management Skills

Designed for agency account managers and account directors, it kicks off again on 23rd September 2021. It’s designed to take your agency from unpredictable project revenue to more predictable account growth. And they started to build that agency structure with account managers as well.

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What are the financial metrics & best operational model for a fast growth agency?, with Mark Probert

Account Management Skills

He also shares why agencies are hiring ahead of the business need currently, and also shares his thoughts on the most conducive agency business model for growth. If you’re an account manager with two to three years experience working in an agency, and you really want to. What about your views on account management?

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