Arpedio

JUNE 1, 2023

SAMA research also showed that SAMs who conducted consistent and intentional quarterly customer discovery achieved nearly double the account growth compared to those who only did it ad hoc. This further emphasized the importance of proactive and regular customer engagement to drive account growth. Sign me up! Sign me up!

Co-Creation 52

Co-Creation Account Management Account Planning B2B 52

ProlifIQ

APRIL 3, 2023

Account Planning Tools For B2B Sales Teams Is your sales team building plans in slide decks, or spreadsheets, or storing key information about your stakeholders and accounts that isn’t easy to find? Do accounts churn when 1-2 main supporters move on? Do deals crumble when your champions leave?

Account Planning 52

Account Planning Stakeholders CRM Decision-making 52

KAMCast

OCTOBER 27, 2021

In this episode, I am joined by Nashville-based David ‘Ledge’ Ledgerwood, Managing Partner at Add1Zero, a business that provides lead-to-close sales execution for tech-enabled B2B service companies ready to take the leap from 6 to 7-figure annual revenue.

Account Management 40

Account Management Key Account Management Onboarding Account Growth 40

Arpedio

JANUARY 11, 2023

Let’s show you how to get the most out of your account management! In this blog, we’ll break down the concept of account management, and why it’s so important in order to drive a successful business in today’s increasingly complex B2B industry. What Is Account Management? What Is an Account Manager? Sign me up!

Account Management 52

Account Management Management Key Account Management B2B 52

Janek Performance Group: Account Planning

OCTOBER 25, 2023

In B2B selling, we often focus on new accounts. Plus, with account planning, 74 percent see increased win rates. However, according to Gartner , 51 percent of sales leaders agree account management channels fall short. They do not meet cross-selling and account growth targets. times more likely to buy.

Account Planning 52

Account Planning Decision-making Communication B2B 52

Brooks Group

NOVEMBER 29, 2023

Most B2B buyers today know that “Business Development Professional,” “Relationship Manager,” or “Account Executive” all translate into “Salesperson.” More importantly, using a pseudonym to cover the real purpose of a role sends a subtle message to a prospective buyer that you have something to hide.

Sales Training 52

Sales Training Account Growth Client Relationships Account Management 52

ProlifIQ

AUGUST 17, 2023

Introduction: In the dynamic landscape of B2B sales, adopting innovative strategies is essential for sustained growth and profitability. This method focuses on acquiring new customers while simultaneously nurturing existing accounts to drive expansion and increase company revenue.

Acquisition 52

Acquisition Stakeholders Customer Success Profitability 52

Openview

SEPTEMBER 17, 2018

A CEB Gartner study completely contradicts what has been conventional wisdom in SaaS, that strong customer service is a critical part of a sales team’s ability to not just retain clients but grow and accelerate account revenue.

Sales 76

Sales Profitability Account Management Prioritization 76

ProlifIQ

JANUARY 27, 2022

B2B customers have unique timelines and processes for when and what they buy. A white space chart helps you match those potential B2B buyers with your full line of products and services. In Salesforce, you have the ability to report on account and opportunity data. This way you can pick out the prime openings for new business.

Account Planning 52

Account Planning Stakeholders B2B Key Account Management 52

ProlifIQ

JUNE 21, 2023

Strategic Account Management in B2B Welcome to our comprehensive guide on strategic account management. Whether you’re an experienced strategic account manager or aspiring to become one, we share the knowledge and skills needed to excel in this critical role.

Account Management 52

Account Management Management Account Planning Stakeholders 52

SmartKarrot

SEPTEMBER 7, 2022

Work alongside the C-level sales leaders within accounts to create data-driven solutions for supercharging sales. Help to define a data-driven approach to customer success and management to drive account growth as well as employee development. Process milestones for the customers and employees to work toward.

Customer Success 19

Customer Success Stakeholders Client Onboarding Onboarding 19

SmartKarrot

FEBRUARY 17, 2022

Apply here: [link] Role: Customer Success Manager Location: London, England, United Kingdom (On-site) Organization: Enthuse As a Customer Success Manager, you will provide sector-leading relationship management to your portfolio of the largest accounts. Nurture customer advocacy in the form of testimonials, references, and case studies.

Customer Success 19

Customer Success Stakeholders Account Growth Client Relationships 19

SmartKarrot

FEBRUARY 10, 2022

Apply here: [link] Role: VP, Customer Success | B2B SaaS Location: Remote, United States Organization: Displayr As a VP of Customer Success, you will maximize Displayr’s customer satisfaction by leading the post-sale relationship: onboarding, training, and adoption.

Customer Success 19

Customer Success Onboarding Account Growth Account Development 19

Geehan Group

APRIL 7, 2017

Opportunity : Evaluating your sales and marketing mix today re-prioritizing the balance of acquisition to account growth can make a huge difference in top and bottom line results. Even carpools and Karaoke can be cool (thanks to James Corden ). Now that’s something the entire leadership team will be thrilled to hear about.

Account Growth 52

Account Growth Acquisition Leadership Prioritization 52

SmartKarrot

JANUARY 13, 2022

Role: VP, Customer Success | B2B SaaS Location: Remote, United States Organization: Displayr As a VP of Customer Success, you will maximize Displayr’s customer satisfaction by leading the post-sale relationship: onboarding, training, and adoption.

Customer Success 19

Customer Success Onboarding Value Proposition Account Growth 19

SmartKarrot

APRIL 6, 2021

Just 40 C-level customers will generate nearly 70 percent of the B2B business. How they achieved account growth? C-level executives have a wide range of professional networks and are in great relationships with many companies. They constitute a lion’s share in company profits. How a client grew revenue?

Customer Success 18

Customer Success Software Software Decision-making 18

SmartKarrot

OCTOBER 12, 2022

However, it also applies to B2B businesses. In the B2B world, the customer experience is crucial for businesses to differentiate themselves in a crowded market. Customer account journey for B2B organizations can help with this. . So, how does one evaluate the account journey and make the necessary improvements?

B2B 10

B2B Onboarding Customer Success B2C 10

SmartKarrot

OCTOBER 14, 2022

By addressing three crucial problems—misguided key account selection, overworked key account managers , and resource waste—CSOs can buck this trend. . Chief sales officers (CSOs) frequently increase the resources they devote to their biggest accounts to accelerate key account growth. But is that all?

Key Account Management 10

Key Account Management Account Management Management Suppliers 10

SmartKarrot

OCTOBER 11, 2022

By addressing three crucial problems—misguided key account selection, overworked key account managers , and resource waste—CSOs can buck this trend. . Chief sales officers (CSOs) frequently increase the resources they devote to their biggest accounts to accelerate key account growth. But is that all?

Key Account Management 10

Key Account Management Account Management Management Suppliers 10

SmartKarrot

FEBRUARY 26, 2021

Start with founding date, revenue, funding, employee count, account growth, etc. This is a great way to enhance your customer success strategy and growth. What are some characteristics of the ideal customer profile ? Conduct a competitor investigation. Evaluate how your competitor’s work.

Value Proposition 10

Value Proposition Acquisition Media Suppliers 10

SmartKarrot

MARCH 8, 2022

A star in the world of Customer Success, Amarachi Ogueji is known for her exceptional skills in retaining B2B and B2C SaaS clients. Anita leads a team that dives into the customer insights of B2B SaaS clients and extracts actionable information from it. Amarachi Ogueji. Keri Keeling. Melinda Gonzalez.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

SmartKarrot

OCTOBER 17, 2022

This research often involves upselling opportunities , growth spectrums, and demand forecasts. Account mining can help your business identify, recognize and expedite potential areas of account growth, future account projections, and much more. The post What Is Account Mining?

Account Strategy 10

Account Strategy Account Management Digital Transformation Profitability 10

SmartKarrot

NOVEMBER 29, 2022

Large Account Management Process (LAMP) is intended for B2B organizations of all sizes. While the word large in its name may throw a lot of people off guard, it does not talk about the size of the accounts as much as it does about their importance. Benefits that you can derive from LAMP: Large Account Management Process.

Management 19

Management Account Management Key Account Management Profitability 19

Account Management Skills

AUGUST 24, 2021

A reminder also that my next Account Accelerator programme starts on 23rd of September. This is a transformational programme for agency account managers and account directors to take your agency from unpredictable project revenue to more predictable account growth.

Account Management 98

Account Management Management Account Planning Co-Creation 98

SmartKarrot

OCTOBER 13, 2022

Hence, it is important to comprehend how you can drive expansion transformation before diving into who owns the expansion revenue and how CSMs can prepare their customers for account expansion. . What do you mean by the term expansion revenue in B2B SaaS? You generate more revenue. Like what you are reading? Sign up for our newsletter.

Account Management 10

Account Management Customer Success Management Negotiation 10

Account Management Skills

JULY 27, 2021

A quick reminder that my next Account Accelerator Programme is starting on September 23rd 2021. This programme is all about building confidence for account managers. It’s designed to take you from unpredictable project revenue to more predictable account growth.

Account Management 52

Account Management Decision-making Management Marketing 52