Arpedio

JANUARY 5, 2024

Understanding the Basics of Account Management The complexities of client relationship management and the nuanced strategies that underpin successful account management are essential knowledge for any professional seeking to navigate the intersection of customer engagement and business growth strategy.

Account Management 52

Account Management Customer Success Management Energy and Utilities 52

SmartKarrot

MARCH 24, 2022

Own the ultimate success of the customers, including onboarding, product adoption, retention, and growth. Develop a trusted advisor relationship with key customer stakeholders and executive sponsors to fully understand the publishers’ business strategies and measurements for success.

Customer Success 19

Customer Success Government Account Growth Facilitation 19

SmartKarrot

MARCH 15, 2021

Role: Director of Customer Success Location: Lancaster, PA, US Organization: Benefix As a Director of Customer Success, you will build and manage all facets of the new customer onboarding and implementation schedule. Identifying upselling opportunities and being responsible for account growth. Perform monthly business reviews.

Customer Success 10

Customer Success Onboarding Account Growth Facilitation 10

SmartKarrot

OCTOBER 5, 2023

Businesses today strive to get growth from existing accounts and, the role of Enterprise Account Management has come to the forefront in that regard. Designing and implementing the perfect playbook for managing large-scale clients is crucial to ensuring consistent customer experience and business growth.

Account Management 10

Account Management Management Value Proposition Stakeholders 10

SmartKarrot

OCTOBER 12, 2022

As a B2B company, you still have clients and a client journey even though you sell to other businesses rather than consumers directly, as in the B2C world. Also, in an enterprise with multiple stakeholders, the post-sales B2B customer journey commences with the onboarding stage. Onboarding. Then comes the adoption stage.

B2B 10

B2B Onboarding Customer Success B2C 10

SmartKarrot

JANUARY 6, 2022

As a Director of Customer Success, you will manage a team of coordinators to ensure they are ensuring top-notch customer service while meeting company-specific targets for revenue recognition and renewals. Meet quarterly goals to support corporate initiatives. Increase renewal rates and reduce churn.

Customer Success 3

Customer Success Finance Account Growth Facilitation 3