Hubspot Sales

APRIL 27, 2023

When an SDR has vetted a prospect, they'll pass the potential lead to Account Executives (AEs). Because they'll be speaking directly with people, SDRs need to have top-notch communication skills , the ability to listen actively, and the resilience to stay positive even when a call doesn't go as expected.

Sales 110

Sales Account Management Communication Sales Management 110

Account Manager Tips

AUGUST 9, 2022

Details at the end of this page ) The KAM CLUB You’re only seconds away from the essential training, advice and support you need for an exceptional career in key account management. Sales process checklist The best way to keep a deal moving is to follow a sales process. you can submit your own question for me to answer.

Negotiation 130

Negotiation Value Proposition Brainstorming Suppliers 130

Louise Collins Associates

NOVEMBER 24, 2017

So when organisations have tried, and failed, to introduce Key Account Management (KAM) it is no different. Effective Key Account Management (KAM) requires organisational leadership and specific coaching. I have shared my thoughts with you before about the capabilities required for effective key account management.

Leadership 52

Leadership Sales Leadership Key Account Management Account Management 52

SmartKarrot

JANUARY 20, 2023

Take a step back to analyze user expectations and communicate them in a structured way to the product team and prioritize future functionalities. Responsible and accountable for overall customer satisfaction and retention overseeing customer onboarding, account management, and expansion.

Customer Success 19

Customer Success Onboarding Government Negotiation 19

Mike Kunkle

MAY 11, 2022

Value creation is your ability to understand what each buyer values and co-create solutions to deliver value and communicate the outcomes of your solution to articulate the value you deliver. Negotiating is included here. Strategic Account Management. Account Planning. Part of Strategic Account Management.

Co-Creation 130

Co-Creation Sales Sales Training Decision-making 130

Engage Selling

AUGUST 13, 2016

When it comes to accelerating sales and motivating people to deliver peak performance, nobody gets better on their own. Success—the measurable and lasting kind—only happens when you make deliberate choices about structuring your teams, communicating expectations and holding them accountable … Read More »

Communication 48

Communication Sales Account Management Negotiation 48

Engage Selling

JUNE 18, 2016

How can we ensure satisfaction and loyalty within our client communities? By documenting and communicate intangible value as well as tangible. This article from Colleen was originally published by Salesforce.com. Intangible and tangible value are not mutually exclusive. They are … Read More »

Publishing 48

Publishing Communication Account Management Negotiation 48