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People & Problems: The core of strategic account planning

Strategic Account Management Association

But as a provider of a robust set of sales management and methodology capabilities , our teams work with some of the biggest sales organizations in the world. The foundational principles that move the needle are ones familiar to any sales leader: relationships and insights. Our intent is never so transactional.

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Top 8 SaaS Account Management Best Practices

SmartKarrot

A list of Top 8 SaaS Account Management Best Practices to help you grow your existing accounts and increase revenue. #1 1 Define Key or Strategic Accounts. 2 Focus on Customer Success. 2 Focus on Customer Success. 3 Know Your Customer (KYC). 4 Ensure Cross-Functional Collaboration.

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The 15 best online sales training programs in 2022

Zendesk

The same is true in sales. While some sales reps may come in with sharper instincts or more charisma than others, we know there are still dozens of techniques and tactics that can be taught to foster a more successful all-around sales rep—and the data backs it. Enterprise sales training. Sandler Training.

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Jul 06 – Customer Success Jobs

SmartKarrot

Role: Customer Success Director Location: Remote, Austin, TX, US Organization: People.ai As a Customer Success Director, you will build and deliver upon mutually agreed upon success plans with buy-in from customer’s sales, marketing, and operational leadership. into their sales/marketing stack.

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Here’s What You Missed at TRANSFORM 2020

Showpad

Showpad just hosted the world’s largest sales enablement conference. This post will recap TRANSFORM 2020 keynotes, breakouts and sessions and give you some new ideas about sales enablement you can put into practice right now. The only way to provide value to the buyer is to be customer obsessed and know your customers deeply.

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Lacking Account Intelligence Is Your Worst Enemy: 6 Ways to Manage It!

SmartKarrot

Account-based intelligence has become one of the essential tools for the CS teams to upsell or cross-sell their products and services. . As a customer success manager, you are always looking for ways to maximize value for your company. This can be used to send them sales pitches that work.