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Coaching and Consulting skills – Limiting beliefs, approaches to helping and marketing consultancy

Red Star Kim

To better influence senior stakeholders and also support junior levels coming through How are M&BD roles changing? What do fee-earners expect from M&BD? Psychological safety and the importance of this in projects (see A general law of interpersonal relationships?

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Campaigns, thought leadership and project management – Early engagement, scoping and risk management

Red Star Kim

69% said they did risk management but not sufficiently while 25% said there was no risk management at present. How to Write a Project Scope in 3 Key Steps – Optimizely Risk management Only 6% of the delegates felt that their firms did risk management in campaigns and projects well. What were the main takeaways for delegates?

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Professional services marketing/BD case studies – Moore Kingston Smith, Mazars, Capsticks, Fladgate, Travers Smith, Mills & Reeve and brand awards

Red Star Kim

Capsticks (lawyers) – Four pillars of strategy The three-office firm’s third five-year plan was presented during a “Quarterly tea break” to over 600 staff (74 partners). There are 15 people in M&BD – eight in BD and bids and seven in marketing, communications and events. The client perspective is also crucial.

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PM Conference Report 2022: Strategy implementation, Employer Value Propositions (EVP), Storytelling and Client Feedback

Red Star Kim

So I was disappointed that health issues prevented her from presenting. She explained her firm’s core purpose was to build trusting relationships and vision of being independent, sustainably profitability and global. He also commented “I want advisers to be my fixers and to blow the socks off my internal stakeholders”.

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Key Account Management: The Ultimate Guide

Hubspot Sales

Key accounts are 60 to 70% likelier to close than new ones, plus spend 33% more on average. According to the Harvard Business Review , customer satisfaction increases 20% within a few years of starting a key account management program. Profits and revenue, meanwhile, can increase by 15%. Key Account Management Strategy.

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Key takeaways from SAMA’s Annual Conference

Arpedio

Last week more than 500 Strategic Account Managers (SAMs) and leaders of SAM programs gathered in New Orleans for the annual Strategic Account Management Association (SAMA) conference. It’s an event for everyone interested in growing profitably with their company’s most strategic customers. Takeaway #2 - We are Storytellers.