DemandFarm
MAY 12, 2023
Among the challenges was gaining visibility into various aspects of their strategic accounts, leveraging best practices from different teams, and institutionalizing processes and systems to ensure smooth operations across their international offices. This is where Global Account Management (GAM) comes into play.
Strategic Account Management Association
AUGUST 6, 2021
Director Global Account Management, Aramex. Aramex is a leading global provider of comprehensive logistics and transportation solutions, headquartered in Dubai and listed on the Dubai Financial Market. Executive Sponsorship: Maps key customer stakeholders to executives and experts inside Aramex.
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Cosawi
FEBRUARY 29, 2020
Together, they have the potential to bring a better and differentiating customer experience using innovative frameworks like design thinking and others. But it is difficult, if not impossible, to offer a personalized customer experience if organizations are not deeply connected with their customer’s buying journey.
KAM With Passion
FEBRUARY 22, 2021
Account Management (AM) is the set of methods, processes and practices used to manage the business relationship and operations with all customers. What exactly is covered by AM depends on the nature of the business and how the company wants to deliver the customer experience.
SmartKarrot
JANUARY 21, 2021
Analyze customer usage in internal data systems to identify, communicate, and act upon both risks and opportunities; proactively drive data-driven, account-focused campaigns to increase customer engagement and product adoption. Work closely with leadership to define the growth and hiring strategy for the customer success team.
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