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Why Your Organisation Needs A Customer Crisis Plan

Jermaine Edwards

Regardless of the size, maturity or sophistication of your organisation, you can apply these ideas to protect your profits, reputation, relationships and revenues. The progress they made was so impressive even Jeff Bezos acknowledged them in a 2018 press conference. Since then, Best Buy has grown profitably every year.

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Are You Ready To Take Advantage Of Hyper Adaptation?

Jermaine Edwards

I first came across the term Hyper Adaptation at a technology conference. Loss of customer revenue and profitability. It is this change that creates advantages. I call these advantages “Hyper Adaptation”. What is Hyper Adaptation? Getting our customers onboard quickly with new thinking and not getting stuck in a place of fear.

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The Ultimate Guide to Global Account Management: Framework, Strategies, and Best Practices

DemandFarm

GAM aims to optimize the value generated from these key accounts, fostering long-term partnerships and maximizing profitability by understanding the unique needs of each market and customer. By prioritizing these accounts you’ll have a better understanding of how to allocate resources.

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The 8-Part Guide To Leading A Successful Strategy Meeting

ClearPoint Strategy

A strategy review meeting could’ve helped the company avoid this mess. Improving transparency and accountability. Strategy review meetings keep leadership informed of what is going on within every level of the organization. Teach or brief all participants on what strategy review meetings are and what they are not.

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The Comprehensive Guide to Account-Based Sales for 2019

Hubspot Sales

According to TOPO senior demand generation analyst Eric Wittlake, having an ICP lets you decide whether to target an account without bringing together your entire leadership team. This ensures we don’t put ourselves in position of gathering in a conference room every three months to debate which companies should be on our list," he explains.