Jermaine Edwards

MAY 27, 2020

Some account managers and key account managers can get paralysed by over research. I want to speak to those working diligently getting to know your customers. Despite this, you can be the expert on delivering results for your customers. There are three influencing market areas. Market Impact (I).

Key Account Management 195

Key Account Management Account Management Innovation Financial Services 195

Jermaine Edwards

MAY 18, 2020

There are 10 immutable laws that shape the philosophy, outcomes and actions of high performing businesses, key account managers and customer serving professionals over the long term. LAW ONE: You cannot move a customer to a new place without knowing what you need to change. Here they are…. What do I mean by this?

Key Account Management 130

Key Account Management Account Management Decision-making Leadership 130

Jermaine Edwards

MAY 18, 2020

There are 10 immutable laws that shape the philosophy, outcomes and actions of high performing businesses, key account managers and customer serving professionals over the long-term. LAW ONE: You cannot move a customer to a new place without knowing what you need to change. Here they are…. What do I mean by this?

Key Account Management 130

Key Account Management Account Management Decision-making Leadership 130

Jermaine Edwards

APRIL 3, 2020

Simply put, having a Customer Crisis Plan means you’ll sleep better each night you have it in place. Regardless of the size, maturity or sophistication of your organisation, you can apply these ideas to protect your profits, reputation, relationships and revenues. Five-step Customer Crisis Plan. Reference Content.

Decision-making 130

Decision-making Profitability e-Learning Negotiation 130

ProlifIQ

JUNE 21, 2023

By proactively managing account plans , account managers can identify and seize opportunities, address challenges, and enhance customer satisfaction. How does a strategic plan differ from a key account strategy? What do companies get wrong with strategic account management?

Account Management 52

Account Management Management Account Planning Stakeholders 52

SmartKarrot

APRIL 13, 2023

Top 20 Account Management Influencers 2023 [Listed Alphabetically] 1. Abhijit Gangoli Abhijit Gangoli is a co-founder and CEO at DemandFarm , a key account management (KAM) software that helps companies to make KAM data-driven , predictable and scalable.

Account Management 11

Account Management Key Account Management Management B2B 11

Jermaine Edwards

APRIL 16, 2020

Getting our customers onboard quickly with new thinking and not getting stuck in a place of fear. Poor internal and global customer collaboration. Loss of customer revenue and profitability. Rising costs and a heavily regulated market. The big question is… what do we do once we’ve identified the problem?

Computers and Electronics 130

Computers and Electronics Supply Chain Telecommunications Financial Services 130