SmartKarrot

OCTOBER 13, 2022

Onboard the customers as efficiently and as quickly as possible, making sure they have everything they need to get their Speechmatics journey up and running.? Keeping in close contact with your customers to discuss all things speech, drive customer objectives, facilitate and run workshops.

Customer Success 19

Customer Success Client Relationships Facilitation Account Strategy 19

SmartKarrot

AUGUST 5, 2021

Maintain a balanced proactive/reactive relationship with your assigned accounts. Expand Impact’s presence in the client organizations by developing relationships and facilitating strategic review sessions with senior-level people that have decision-making authority. Manage the onboarding process for new clients.

Customer Success 12

Customer Success Client Onboarding Onboarding Decision-making 12

SmartKarrot

FEBRUARY 17, 2021

Hire and onboard new team members who will quickly become strong individual contributors. Own the ultimate success of the customers, including onboarding, product adoption, retention, and growth. Facilitate introductions and referrals to help the clients share best practices and grow the influence.

Customer Success 10

Customer Success Value Proposition Stakeholders Onboarding 10

SmartKarrot

JULY 1, 2020

This role will work together with the other members of the Professional Services team as well as Account Executives, Account Managers, Sales Engineers, Customer Success Managers and Engagement Managers to execute key account strategies. Ensure successful onboarding and customer success.

Customer Success 10

Customer Success Customer Life Cycle Partnership Management Negotiation 10

SmartKarrot

DECEMBER 11, 2020

Work with the Customer Support, Sales, and Product teams to facilitate a seamless customer onboarding process. Work with customers to establish critical goals, plan the entire account strategy or quarterly campaign launch/initiation plan & help customers in achieving their goals. Deliver training for new customers.

Customer Success 10

Customer Success Finance Innovation Facilitation 10

Hubspot Sales

JULY 1, 2019

Executives are also involved in closing these accounts -- giving strategic direction, meeting with customer stakeholders, helping the account team acquire any necessary resources, and so on. ABS maintains this account-level focus after the sale. 4) How long is our average sales cycle?

Stakeholders 84

Stakeholders Sales Finance Decision-making 84

SmartKarrot

JUNE 29, 2022

Facilitate account renewals & negotiations and promote customer priorities, strategic initiatives, & operational goals. Manage account strategies and nurture relationships, while building strong relationships & delivering exceptional outcomes for the customers.

Customer Success 3

Customer Success Negotiation Facilitation Digitalization 3