SmartKarrot

OCTOBER 25, 2021

Craft customer onboarding assets, adapt existing customer onboarding assets, and work with product marketing to refine existing and create new onboarding assets. Own the successful set-up and onboarding of new customers.

Customer Success 19

Customer Success Onboarding Account Planning Customer Experience 19

SmartKarrot

FEBRUARY 9, 2023

Role: Head of Customer Success Location: San Francisco, CA, United States Organization: Ikigai As the Head of Customer Success, you’ll manage the onboarding of new clients and ensure a smooth transition from sales.

Customer Success 19

Customer Success Onboarding Customer Experience Finance 19

SmartKarrot

MAY 30, 2023

You have knowledge of account management or customer satisfaction, are focused on business, and you have a thorough knowledge of account planning, have a background in sales, and are capable of creating an account strategy from beginning.

Customer Success 19

Customer Success Emotional Intelligence Stakeholders Negotiation 19

Arpedio

MARCH 26, 2024

Sales Strategy: Centers around activities and processes involved in closing deals and generating revenue, such as negotiation, contract signing, and order fulfillment. Utilize account-based selling tools to share insights, collaborate on account strategies, and track progress collaboratively.

Value Proposition 52

Value Proposition Prioritization Sales Organization 52

SmartKarrot

APRIL 21, 2023

Onboarding, ongoing training, and support for customers. Make collaborative account strategies with your clients that can be monitored often using quantifiable goals. Client Success Manager integrates product expertise and client input as a bridge between service and sales.

Customer Success 19

Customer Success Account Strategy Stakeholders Onboarding 19

SmartKarrot

APRIL 7, 2023

Make contact with new customers to offer a satisfying onboarding experience and determine their potential accounts. Do buyer research to find important account growth prospects. Create and implement account strategies to increase sales and satisfy customers.

Customer Success 19

Customer Success Value Proposition Account Growth Acquisition 19

SmartKarrot

APRIL 7, 2023

Make contact with new customers to offer a satisfying onboarding experience and determine their potential accounts. Do buyer research to find important account growth prospects. Create and implement account strategies to increase sales and satisfy customers.

Customer Success 19

Customer Success Value Proposition Account Growth Acquisition 19

SmartKarrot

NOVEMBER 17, 2022

Own the ultimate success of the customers, including onboarding, product adoption, retention, and growth. Measure, track, analyze and report key account metrics. As the customer advocate, ensure customer needs are met and account issues are resolved quickly, leveraging resources from across the company as needed.

Customer Success 19

Customer Success Account Growth Customer Experience Account Planning 19

SmartKarrot

OCTOBER 13, 2022

Onboard the customers as efficiently and as quickly as possible, making sure they have everything they need to get their Speechmatics journey up and running.? Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities.

Customer Success 19

Customer Success Client Relationships Facilitation Account Strategy 19

SmartKarrot

AUGUST 10, 2021

Drive the organizational adherence and ongoing refinement and branding of the customer onboarding process. Develop and manage a reporting process to identify upcoming and missed milestones within the onboarding process. Build trust and create meaningful relationships among champions and key executives within each account.

Customer Success 17

Customer Success Onboarding Account Strategy Prioritization 17

Jermaine Edwards

APRIL 16, 2020

Getting our customers onboard quickly with new thinking and not getting stuck in a place of fear. Below are examples of challenges we’ve been working with our customers on. We don’t have robust enough financial systems to get cash in faster to the business. Poor internal and global customer collaboration.

Computers and Electronics 130

Computers and Electronics Supply Chain Telecommunications Financial Services 130

SmartKarrot

MAY 17, 2022

Apply here: [link] Role: Director, Customer Success Location: London, England, United Kingdom Organization: Appian Corporation As a Director of Customer Success, you will devise and execute account strategy including nurturing projects from inception to launch while collaborating with stakeholders and establishing realistic development guidelines.

Customer Success 19

Customer Success Key Account Management Stakeholders Negotiation 19

SmartKarrot

APRIL 18, 2022

Work alongside the Account Strategy team to help deliver quantitative and qualitative strategic insights for advertising partners. Working with partner teams (Technical Solutions, Data Analytics, Creative Services) to support account strategists in providing exceptional service at scale.

Customer Success 19

Customer Success Advertising Finance Account Strategy 19

SmartKarrot

AUGUST 4, 2021

Own and drive ARR growth of existing SKUs, governance of all account initiatives. Enable successful onboarding of The Key to members. Work with customers to discover and understand their needs to help them develop a tailored Foodbomb onboarding process.

Customer Success 10

Customer Success Onboarding CRM Stakeholders 10

SmartKarrot

JANUARY 21, 2022

Create and execute a talent strategy that recruits, onboards, and develops diverse talent. Build strong customer relationships to understand the market needs and drive the voice of the customer internally to influence investment and product strategy.

Customer Success 19

Customer Success Value Proposition Leadership Account Planning 19

SmartKarrot

FEBRUARY 17, 2021

Hire and onboard new team members who will quickly become strong individual contributors. Own the ultimate success of the customers, including onboarding, product adoption, retention, and growth. Director of Customer Success, you will mentor and inspire a team of high-performing Customer Success Managers.

Customer Success 10

Customer Success Value Proposition Stakeholders Onboarding 10

SmartKarrot

APRIL 7, 2021

Role: Customer Success Director (South) Location: Boulder, CO, US Organization: Uplight As a Customer Success Director, you will collaborate with senior executives on account strategy and delivery. Meet/exceed your accounts’ annual sales target to support Uplight in reaching its goals, while being well rewarded for your efforts.

Customer Success 10

Customer Success Account Strategy Stakeholders Leadership 10

SmartKarrot

MAY 10, 2021

Role: Customer Success Manager – Strategic Location: Remote, United States Organization: Premier Group Recruitment As a Customer Success Manager, you will be actively serving a portfolio of assigned North American accounts including major consumer, prosumer, and B2B brands.

Customer Success 10

Customer Success Onboarding Negotiation Account Strategy 10

SmartKarrot

JULY 6, 2020

Drive account strategies and coordinate with partners and ensure customer satisfaction. Define and execute sales plans for the assigned territory to meet and exceed quota through prospecting, qualifying, managing and closing sales opportunities. Generate revenue and successfully sell the Cohesity solution.

Customer Success 10

Customer Success Account Management Account Strategy Onboarding 10

SmartKarrot

JULY 1, 2020

This role will work together with the other members of the Professional Services team as well as Account Executives, Account Managers, Sales Engineers, Customer Success Managers and Engagement Managers to execute key account strategies. Ensure successful onboarding and customer success.

Customer Success 10

Customer Success Customer Life Cycle Partnership Management Negotiation 10

SmartKarrot

DECEMBER 18, 2020

Apply here: [link] Role: Customer Success Manager – Marketing Tech Location: London, England, United Kingdom Organization: Sphere Digital Recruitment As a Customer Success Manager, you will manage new clients to onboard them onto the tech platform. Occasionally pass on customers to other CSMs in your first 6-18 months in the role.

Customer Success 10

Customer Success Account Strategy Onboarding Account Management 10

SmartKarrot

DECEMBER 11, 2020

Work with the Customer Support, Sales, and Product teams to facilitate a seamless customer onboarding process. Work with customers to establish critical goals, plan the entire account strategy or quarterly campaign launch/initiation plan & help customers in achieving their goals. Deliver training for new customers.

Customer Success 10

Customer Success Finance Innovation Facilitation 10

SmartKarrot

MAY 31, 2022

Sets the strategy and prioritizes Objectives and Key Results, while leading the Customer Success teams. Build professional services segment to assist customers with onboarding and leverage platform and user data to lead data-driven success initiatives. Provide first-level troubleshooting for Criteo products and features.

Customer Success 3

Customer Success Advertising Onboarding Account Strategy 3

SBI

APRIL 4, 2018

Building the right strategy for each opportunity focused on winnable deals will improve win rates, reduce pipeline slippage, and help to raise the accuracy of the forecast. Only 18% of B2B companies we asked recently were happy with the quality of their account strategies for their most important customers.

B2B 20

B2B Sales Decision-making Account Planning 20

SmartKarrot

JANUARY 19, 2022

Lead the onboarding to help clients’ start using Redis technological platform and drive adoption. Work closely with your commercial team counterparts to identify business goal opportunities and develop account strategy. Successfully onboard new customers delivering ‘go-live’ dates on time.

Customer Success 3

Customer Success Onboarding Performance Review Account Planning 3

SmartKarrot

JUNE 29, 2022

Facilitate account renewals & negotiations and promote customer priorities, strategic initiatives, & operational goals. Manage account strategies and nurture relationships, while building strong relationships & delivering exceptional outcomes for the customers.

Customer Success 3

Customer Success Negotiation Facilitation Digitalization 3

SmartKarrot

AUGUST 5, 2021

Support client onboarding and other areas of the Operations Team (such as managing listings, and product testing) during busy periods. Manage the onboarding process for new clients. Identify opportunities within existing accounts, participate in account reviews and provide initial product demonstrations.

Customer Success 12

Customer Success Client Onboarding Onboarding Decision-making 12

SmartKarrot

MAY 28, 2021

Role: Customer Success Director Location: Home, KS, US Organization: Acoustic As a Customer Success Director, you will develop account strategies in accordance with overall Acoustic GTM motions and customer business objectives. Be the customer’s first point of contact.

Customer Success 10

Customer Success Logistics Customer Experience Account Strategy 10

Hubspot Sales

JULY 1, 2019

Executives are also involved in closing these accounts -- giving strategic direction, meeting with customer stakeholders, helping the account team acquire any necessary resources, and so on. ABS maintains this account-level focus after the sale.

Stakeholders 84

Stakeholders Finance Sales Decision-making 84