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10 Steps to Win Over Your Client’s New Procurement Team

Account Manager Tips

As a supplier you need to adjust fast and build a foundation of trust. My old contact has been replaced First things first: find out what they want 10 steps to become a supplier of choice Check these out Quote of the week. Pre-existing relationships with competitors that may jeopardise your current status as a supplier.

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The Business Review: a modern classic, so important also during difficult times

KAM With Passion

What is true in the private life is true in business as well, especially between a supplier and their customers. They need their suppliers to come to them with a “seek to serve” mentality. In order to understand their customer needs, in good like in bad times, suppliers need to run regular Business Reviews with them.

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Top Tips For Managing Accounts

MTD Sales Training

I received an email last week from Trevor Borrows who is a newly appointed National Sales Manager in charge of a team of Account Managers. Here’s what Trevor asked: “Hi Sean, being a new National Sales Manager I need to understand how to develop account strategies. This involves the following: * Account selection.

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Becoming the expert for your customer

Jermaine Edwards

Among the many suppliers your customers have to engage with, your decision to do the work and show up as the expert will transform how you are viewed. Just imagine being in your next customer meeting and instead of setting the typical standard agenda your agenda read… Market, Risks and Opportunities.

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Stakeholder Mastery 3.0 – The Six Steps You Must Take

Jermaine Edwards

We have a lot of stakeholders to manage across our accounts – How do we meet their individual needs while keeping them engaged when they themselves are so dispersed and disconnected? Discuss how to manage the consequences if you’re unable to meet expectations. Don’t put added pressure on yourself or your stakeholder.

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The Six Critical Ingredients for the Best Account Plan Ever

Revegy

Are your account plans helping your teams meet their quotas or are they missing the mark? Without comprehensive, well thought out account plans, companies are missing out on major revenue opportunities and risk losing some of their largest clients.

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Why Your Organisation Needs A Customer Crisis Plan

Jermaine Edwards

We must know how to mobilise a team to meet those demands. Experienced thinker/strategist* Negotiator* Sponsor* (typically an executive) Legal Data analyser or risk manager* Technical Enforcer Change Manager* Relationship Manager(s) (ideally the one serving the customer unless they’re part of the problem)* Partners/suppliers.