Tidio

FEBRUARY 26, 2021

From the business side, satisfied customers take less time to serve, need no acquisition spending, and are less sensitive to price changes. That’s the importance of customer retention strategies—they can reduce your spending and increase sales. These findings matter beyond a customer retention program. Salesforce.

eCommerce 52

eCommerce Acquisition Communication Retail 52

Zendesk

NOVEMBER 1, 2021

Here are some customer intelligence best practices to inform your customer intelligence strategy. Invest in a good CRM. Instead, support teams should use a customer intelligence platform to automatically collect, store, and analyze customer data. Your CRM is one of your most important business assets.

Artificial Intelligence 98

Artificial Intelligence CRM Media Software 98

Zendesk

JUNE 28, 2022

However, it’s worth training your top sales reps to become great at enterprise sales because they tend to yield high profits. This program was built to help companies transform their reps into highly skilled salespeople who understand the enterprise sales process and can deliver great value to customers. Sandler Training.

Sales Training 52

Sales Training B2B Sales Profitability 52