Flevy

FEBRUARY 17, 2024

We will explore how leveraging the Key Performance Indicators (KPIs) associated with this functional group can empower executives and senior managers to make informed decisions, refine their marketing strategies, and achieve operational excellence.

Management 52

Management Digital Transformation e-Learning Acquisition 52

Desired Path

FEBRUARY 17, 2021

45% of respondents say their CSMs manage over $2.5M ARR and 55% indicated that the CS management team at their organizations manage 6-8 direct reports. Last year saw companies place a concerted effort on customer retention as customer acquisition slowed. Digital transformation. indicating by over 100%.

Digital Transformation 59

Digital Transformation e-Learning Acquisition Customer Success 59

Desired Path

FEBRUARY 17, 2021

45% of respondents say their CSMs manage over $2.5M ARR and 55% indicated that the CS management team at their organizations manage 6-8 direct reports. Last year saw companies place a concerted effort on customer retention as customer acquisition slowed. Digital transformation. indicating by over 100%.

Digital Transformation 52

Digital Transformation e-Learning Acquisition Customer Success 52

Desired Path

FEBRUARY 17, 2021

45% of respondents say their CSMs manage over $2.5M ARR and 55% indicated that the CS management team at their organizations manage 6-8 direct reports. Last year saw companies place a concerted effort on customer retention as customer acquisition slowed. Digital transformation. indicating by over 100%.

Digital Transformation 52

Digital Transformation e-Learning Acquisition Customer Success 52

Openview

MARCH 5, 2018

Because major technology purchases are increasingly tied to corporate-wide, digital transformation efforts, which are largely being driven by C-Level players. Grow organically or through acquisition? Not convinced? Let’s look for a moment at Hershey Company. Here’s another example. What types of partnerships are they seeking?

Banking 74

Banking Manufacturing Value Proposition Acquisition 74

SmartKarrot

APRIL 15, 2022

It also means increased customer lifetime value, increased revenue, lower customer acquisition cost , and higher average order value. The Art of CRM: Proven strategies for modern customer relationship management. Some of the topics discussed in the book include AI and ML techniques to help CRM, digital transformation for CRM, etc.

e-Learning 19

e-Learning CRM Acquisition Internet 19

SBI

NOVEMBER 7, 2019

Seismic , the market leader for sales enablement platforms, today announced the acquisition of Percolate, a leading marketing campaign orchestration and content management platform. With the acquisition, Seismic boasts a roster of 750 customers. Public Relations Manager, Seismic. Headcount exceeds 800 across 12 offices.

Acquisition 20

Acquisition Account Planning B2B Onboarding 20