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Life After Key Account Management? What Happens Next?

Account Manager Tips

Look after bigger, more complex, more prestigious accounts. Global account manager. Manage accounts in multiple regions, where decision making and policies are centrally decided. Focused on lead generation and account acquisition and growth. Manager/Director. Customer Success.

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How to define a strong KAM Training Path

KAM With Passion

It must also include some base knowledge and practice on the constitution of the Key Account Team: identity and roles of the team members. After the initial KAM training, in order to anchor the acquisition of knowledge and help people in the early phase of practicing, adequate reinforcement measures should be taken.

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65 Essential Key Account Management Terms Explained: Key Account Management (KAM) Glossary

DemandFarm

Customer Acquisition Cost (CAC) The total cost associated with acquiring a new customer, including marketing and sales expenses. Customer Advocacy The process of mobilizing key accounts to become advocates for a company by getting testimonials, case studies, and referrals.

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Get from Good to Great: Strategic Account Planning

Revegy

You must have a commitment to an account planning ecosystem with executive engagement and collaboration, cooperation and communication with marketing, channels, partners and other functional groups. Consistent, measurable business goals must be shared between functions to drive account acquisition, growth, and retention.

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How complex is your complex sale? An analogy with Judo belts

KAM With Passion

Green belt situation example: Acquisition of a CRM system . And, if you have a Complex Sales & CRM, Sales Enablement or Key/Global Account Management project or need to improve something in one of these areas, get in touch !

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Listen to Chapter 1: What Your CEO Needs To Know About Sales Compensation

SalesGlobe

This evaluation should consider whether growth has come through the retention of current customer revenue, the penetration of customers through increased usage or additional products, or the acquisition of new customers. The structure may be developed around key segments – for example, the telecommunications industry or major accounts.