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Book review: Influential Internal Communication by Jenni Field

Red Star Kim

The options for fixes covers a variety of areas such as upskilling, leadership communication, consistency and commitment, culture, respect, prioritization and organizational structure. Chapter 8 is on “applying the model and making it work for the long term” with a focus on teams, mergers and acquisitions and growth.

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What is Customer Service Week? +8 virtual ways to celebrate it

Zendesk

Customer engagement has reached record highs all while service representatives have been adjusting to longer hours, new technologies, and remote work. Done well, customer service can boost market share, customer spend, and even customer acquisition. Does your business support flexible and remote work?

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What is Customer Service Week? +8 virtual ways to celebrate it

Zendesk

Customer engagement has reached record highs all while service representatives have been adjusting to longer hours, new technologies, and remote work. Done well, customer service can boost market share, customer spend, and even customer acquisition. Does your business support flexible and remote work?

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How My Sales Team Hit Quota Every Month for A Year

Hubspot Sales

Our team also had to swiftly transition to remote work which had its own challenges. Previously, our entire team worked in the office with the occasional person working from home on one-off occasions and we thrived working together in the office environment. Ease the transition to remote work.

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How to Recruit Like a Human

Help Scout

At Help Scout, we have always prioritized in-house recruiting. Hi Leah, Still very happy at X Company, but am starting to look into options that include full time remote work. Do you have meaningful benefits, like health care or remote work? Where do I sign up?! Cheers, Leah. Ten emails and 1.5

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Top 10 Trends for Enterprise SaaS in 2022

SmartKarrot

Prioritization of Customer Experiences. Although many businesses may believe that developing on offering extremely complex and advanced solutions may be the way to increase overall organizational profitability, it is actually better to prioritize customer experiences and services. billion by the year 2023.

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Top 7 enterprise software companies to adopt in 2021

PandaDoc

The top enterprise software companies test their products, add design features that prioritize collaboration, and often include easy customization options so each customer can get the services they need. Drag and drop make prioritizing very easy. I like the concept of the ‘Epic’ for managing groups of tasks. Frequently asked questions.