ACT

DECEMBER 2, 2022

In fact, did you know that 50 percent of small businesses fail within their first five years? In this article, we’ll share small business growth strategies that will enable you to outperform your competitors even in the most challenging times. You need a growth strategy—but which one? . And that’s where Act!

Small Business 52

Small Business Business Growth CRM Financial Services 52

ACT

DECEMBER 19, 2023

Building trust , as well as building relationships , is crucial to establishing brand awareness and authority to keep your business top of mind and generate more revenue. However, most small and midsize businesses can’t afford expensive advertising campaigns to attract potential clients. For instance, Act!

Acquisition 52

Acquisition Advertising CRM Media 52

Brooks Group

MARCH 27, 2023

Further, alignment to optimizing the customer experience, compensating employees, automating processes, and analyzing and reporting performance metrics leads to true cohesion. Sales operations and sales management are two different aspects of a business. So, does your business require both?

Sales 52

Sales Advertising Sales Training Profitability 52

Insightly

JULY 23, 2023

Customer success (CS) is a commonly-used phrase in business today, often confused with customer experience and customer service. Customer service is responding to customer needs and concerns via various communications channels such as phone, chat, email, and forums. Let’s start with some definitions.

Customer Success 52

Customer Success Customer Experience B2B Onboarding 52

ACT

AUGUST 7, 2023

an all-in-one CRM and marketing automation platform and share its link in your profile for people to learn more about you. Collaborating and building strategic partnerships Active networking leads to partnership and small business growth opportunities. For instance, you can create a landing page using Act!,

Profitability 52

Profitability Investors Small Business Media 52

Tidio

FEBRUARY 26, 2021

In this guide: What customer retention is and why it matters for your business. 8 customer retention strategies to build authentic relationships. The best customer retention software on the market. Looking for other business growth strategies? You might be asking yourself: “So, how to make customers loyal?

eCommerce 52

eCommerce Acquisition Communication Retail 52

SuperOffice

FEBRUARY 21, 2022

That’s exactly what I am going to do in this article – discuss the most prominent CRM trends and see whether the numbers support them. Here are my thoughts of what CRM industry is going to be all about in 2022. Just like a decade ago, Customer Relationship Management (CRM) in 2022 is set to be about customer-centricity.

CRM 84

CRM Customer Experience Prioritization Decision-making 84