Nutshell

MARCH 19, 2024

As the backbone of any business, the sales team needs to be efficient to meet targets and ensure the company remains profitable. This article puts the spotlight on what sales productivity means, why it’s crucial, and strategies you can employ to take your team’s productivity from 0 to 100 fast.

CRM 71

CRM Sales Software Software 71

Tidio

FEBRUARY 26, 2021

In this guide: What customer retention is and why it matters for your business. 8 customer retention strategies to build authentic relationships. The best customer retention software on the market. About 86% of loyal customers will recommend a business to family and friends ( KPMG) Increased profits.

eCommerce 52

eCommerce Acquisition Communication Retail 52

Zendesk

JUNE 28, 2022

In this article, we reveal the 15 best online sales training programs in 2022, sorted by training types. However, it’s worth training your top sales reps to become great at enterprise sales because they tend to yield high profits. SaaS stands for Software as a Service. Get ready to practice your note-taking skills.

Sales Training 52

Sales Training B2B Sales Profitability 52

Zendesk

FEBRUARY 7, 2022

Whether it’s over email, messaging, social media or the phone, being where your customers are — and helping them solve their problems — should be a first-rate priority for any business. Here’s what you need to know to get started: In this article. Customer support definition. Customer support strategies.

Decision-making 52

Decision-making Customer Experience Insurance Business Growth 52

SmartKarrot

AUGUST 5, 2022

Most CS teams have “customer management” playbooks or playbooks that direct the CSM to perform tasks and reach milestones crucial to their business—the software vendor. Let us go through a customer success playbook example. Determine who will distribute your online automated playbooks.

Onboarding 10

Onboarding Customer Success Customer Experience Software 10