Nutshell

MARCH 19, 2024

This article puts the spotlight on what sales productivity means, why it’s crucial, and strategies you can employ to take your team’s productivity from 0 to 100 fast. The need for sales reps to equip themselves with advanced technical knowledge regarding their industry and offerings is now crucial to success.

CRM 71

CRM Sales Software Software 71

PandaDoc

MAY 28, 2024

Tools like CRM and document workflow management software are key to a seamless transition to consulting sales. Consultative sales, by definition, is a selling strategy that focuses on meeting customer needs. A deeper understanding of customer needs leads to insights that build trust. What is consultative sales?

Sales 52

Sales e-Learning Healthcare Software 52

Hubspot Sales

JANUARY 31, 2018

My blog articles live forever, so while old-line salespeople are cold calling, my content is converting like an assembly line in a factory. Trials of on-premise software were rare. You need product knowledge, sales knowledge, and customer knowledge to get the right results. Always respond in kind.

Sales 145

Sales Media Meetings Brainstorming 145

Zendesk

FEBRUARY 7, 2022

Whether it’s over email, messaging, social media or the phone, being where your customers are — and helping them solve their problems — should be a first-rate priority for any business. Here’s what you need to know to get started: In this article. Customer support definition. Customer support strategies.

Decision-making 52

Decision-making Customer Experience Insurance Business Growth 52

Openview

APRIL 13, 2018

Editor’s Note: This article first appeared on LinkedIn here. A few months ago, the CEO of a growth-stage software company on the East Coast engaged me to align his team around a new strategic narrative – the high-level story they’ll pitch in sales, fundraising, recruiting, everything.

Investors 60

Investors Leadership Software Software 60

Tidio

FEBRUARY 26, 2021

In this guide: What customer retention is and why it matters for your business. 8 customer retention strategies to build authentic relationships. The best customer retention software on the market. Gather Customer Feedback. That’s how trying to sell without any customer knowledge can feel like.

eCommerce 52

eCommerce Acquisition Communication Retail 52

Zendesk

JUNE 28, 2022

In this article, we reveal the 15 best online sales training programs in 2022, sorted by training types. B2B sales training focuses on sales between businesses, rather than from business to customer (B2C). SaaS stands for Software as a Service. It is online software that customers generally pay for on a month-by-month basis.

Sales Training 52

Sales Training B2B Sales Profitability 52