Nutshell

MARCH 19, 2024

As the backbone of any business, the sales team needs to be efficient to meet targets and ensure the company remains profitable. This article puts the spotlight on what sales productivity means, why it’s crucial, and strategies you can employ to take your team’s productivity from 0 to 100 fast.

CRM 71

CRM Sales Software Software 71

Tidio

FEBRUARY 26, 2021

Acquiring a new customer can be up to five times more expensive than retaining an existing one ( Invespcro ) More word of mouth advertising. About 86% of loyal customers will recommend a business to family and friends ( KPMG) Increased profits. These findings matter beyond a customer retention program.

eCommerce 52

eCommerce Acquisition Communication Retail 52

Zendesk

JUNE 28, 2022

In this article, we reveal the 15 best online sales training programs in 2022, sorted by training types. However, it’s worth training your top sales reps to become great at enterprise sales because they tend to yield high profits. Get ready to practice your note-taking skills. Enterprise sales training. Sandler Training.

Sales Training 52

Sales Training B2B Sales Profitability 52

Zendesk

FEBRUARY 7, 2022

Whether it’s over email, messaging, social media or the phone, being where your customers are — and helping them solve their problems — should be a first-rate priority for any business. Here’s what you need to know to get started: In this article. Customer support definition. Customer support strategies.

Decision-making 52

Decision-making Customer Experience Insurance Business Growth 52

Hubspot Sales

JUNE 8, 2020

"The positive experiences you create for your customers adds to the longevity and success of every business. The happier you are, the more likely your customers will stay and refer a friend. Instead, you could say "Why don’t you spend a little time in our customer knowledge base?"

B2B 90

B2B Sales Decision-making Marketing 90

SmartKarrot

AUGUST 5, 2022

These online automated customer success playbooks are centered on attaining and maintaining customer adoption of the proper components of your product(s) at the proper time to accomplish results that produce quantifiable value. Let us go through a customer success playbook example.

Onboarding 10

Onboarding Customer Success Customer Experience Software 10