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B2B Digital Transformation in Sales: Facts & Trends

QYMATIX

Facts and trends about the B2B digital transformation. If you are leading a Business-to-Business manufacturer or distributor, you know it already: sales is currently experiencing a massive transformation across the globe. I want to know more about the digital transformation in B2B sales.

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Freshdesk Benchmark Report spotlights the power of automation for better, faster CX

Freshworks

Achieving customer service excellence in the digital transformation era depends on a complex alchemy of technologies, strategy, and human talent. B2B and B2C customers cited automation and AI as the most essential capability of support software in 2023: 32.9% of B2C customers referenced both as top features in a helpdesk.

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Intelligent, Predictive Pricing: the Key to B2B Wholesale Success

QYMATIX

Artificial intelligence (AI) can identify risks and opportunities faster and more accurately by analysing customer and usage data. The right sales analytics software can help wholesalers increase the likelihood of purchase per customer and boost sales. And the good news is that sales analysts are not alone. Vertriebszeitung.de

B2B 40
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Seismic Acquires Percolate to Create Exceptional Content Experiences at Every Point in the Customer Journey

SBI

a leading provider of Intelligent Virtual Assistants for business, today announced significant advancements to its conversational AI platform which powers millions of. To continue to engage buyers during a time when B2B and B2C buyer demands are converging at a rapid pace, personalized, relevant content has. Conversica, Inc.,