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B2B Digital Transformation in Sales: Facts & Trends

QYMATIX

Facts and trends about the B2B digital transformation. If you are leading a Business-to-Business manufacturer or distributor, you know it already: sales is currently experiencing a massive transformation across the globe. I want to know more about the digital transformation in B2B sales.

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Freshdesk Benchmark Report spotlights the power of automation for better, faster CX

Freshworks

Achieving customer service excellence in the digital transformation era depends on a complex alchemy of technologies, strategy, and human talent. B2B and B2C customers cited automation and AI as the most essential capability of support software in 2023: 32.9% of B2C customers referenced both as top features in a helpdesk.

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Intelligent, Predictive Pricing: the Key to B2B Wholesale Success

QYMATIX

Artificial intelligence (AI) can identify risks and opportunities faster and more accurately by analysing customer and usage data. Industry experience and a dedicated B2B sales tool make all the difference, because B2B wholesale is different from B2C. And the good news is that sales analysts are not alone.

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Seismic Acquires Percolate to Create Exceptional Content Experiences at Every Point in the Customer Journey

SBI

a leading provider of Intelligent Virtual Assistants for business, today announced significant advancements to its conversational AI platform which powers millions of. To continue to engage buyers during a time when B2B and B2C buyer demands are converging at a rapid pace, personalized, relevant content has. Prospect Intelligence.