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The Art—and Science—of Sales Operations

Miller Heiman Group

Technology plays a significant role in taking sales teams to the next level. I’m all for technology making the work of sellers easier and automating data input, but you can’t do it at the expense of a salesperson’s gut instinct. Train Sales Managers How to Manage. The same is true of sales managers. Listen Now.

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Remote Selling Viewpoints: Buying Hubs, Collaborative Workspaces & AI

SBI

Remote Selling has become an important focus for every sales organization. Digital sales technologies, by default, are what enables remote selling. In this interview series, we ask executives at leading salestech companies to describe how their customers are leveraging technology, what metrics are now possible, and more.

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20 Innovative CRM Trends to Pay Attention to in 2022

Hubspot Sales

In recent years, the CRM (Customer Relationship Management system) has evolved far beyond being just a tool for contact management. As 2022 approaches and we move further into the new decade, some key CRM trends will shake up the industry as we know it. CRM Trends for 2022. AI is becoming a key part of CRM systems.

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Four Keys to Developing a Successful Sales Data Strategy

Miller Heiman Group

If your sales data strategy consists of pulling a report from your CRM and using it to analyze your salespeople’s performance, you’re missing a critical opportunity to guide decisions that go beyond performance. The first step in meaningful data collection is for sales leaders to identify the business challenges they want to solve.