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B2B Digital Transformation in Sales: Facts & Trends

QYMATIX

Facts and trends about the B2B digital transformation. If you are leading a Business-to-Business manufacturer or distributor, you know it already: sales is currently experiencing a massive transformation across the globe. Machine learning makes it possible to discover insights and to gain a look into the future.

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Freshdesk Benchmark Report spotlights the power of automation for better, faster CX

Freshworks

Achieving customer service excellence in the digital transformation era depends on a complex alchemy of technologies, strategy, and human talent. B2B and B2C customers cited automation and AI as the most essential capability of support software in 2023: 32.9% of B2B customers and 42.7%

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Self-directed learning needs more than just an LMS!

MDI Training

Impuls Series - The Future of Workplace Learning Part 2 with Marina Begic: Digital Business Development Expert and Senior L&D Consultant. Therefore, Marina shares her personal learnings with us. Self-directed learning needs more than just an LMS! What is self-directed learning anyway? Join us now!

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10 agile ways to make organizational learning more accessible

MDI Training

10 agile ways to promote organizational learning. In order to respond to the current challenges in an organization in the best possible way, different learning formats have proven to be strongly supportive in terms of implementation. 10 agile ways to make organizational learning more accessible. Leader Camps.

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The Top Marketing Trends: Automation and AI Are the “New Normal”

Strategic Communications

Topping the list are the increasing use of chatbots, a focus on voice search engine optimization (VSEO) and technologies augmented with artificial intelligence (AI). In addition to the COVID-19 impact, lessons learned and improving technologies are likely to drive an upsurge in both marketers’ interest and consumer use.

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Conversational CX: The next big thing for the Next Normal

Freshworks

Well, that’s digital transformation on steroids. This means pure, filter-coffee like data can lead to great machine learning models that can realize bot-based, algorithm-driven, one-to-many customer interactions that can truly transform the customer experience. . Pretty much known, wasn’t it? Along comes the dampener.

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Seismic Acquires Percolate to Create Exceptional Content Experiences at Every Point in the Customer Journey

SBI

Allego offers a comprehensive suite of learning, content and collaboration tools designed for access where salespeople spend their time – on their mobile device. New integration between market leaders delivers the benefits of Allego’s sales learning and readiness platform with Seismic’s advanced sales enablement solution. Blog Article.