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Is It Time to Reskill the C-Suite: A Peek into the Future?

SmartKarrot

C-suite leaders need to know that their role has changed from a shareholder or financial experts to an enabler. Knowledge of top technologies and processes like cybersecurity, the Internet of Things, Cloud computing, customer success, customer experience, machine learning, and metaverse will help C-suite leaders stay updated.

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7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

Customer-centricity is the need of the hour for B2B SaaS (Software as a Service) companies. The need for a customer-centric executive team in a B2B SaaS organization has grown with the COVID-19 pandemic. Being customer-centric can open new avenues for B2B SaaS companies as it helps them value the customers even more than ever before.

article thumbnail

7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

Customer-centricity is the need of the hour for B2B SaaS (Software as a Service) companies. The need for a customer-centric executive team in a B2B SaaS organization has grown with the COVID-19 pandemic. Being customer-centric can open new avenues for B2B SaaS companies as it helps them value the customers even more than ever before.