SmartKarrot

JULY 21, 2020

There are basically two categories in which your business would fit – B2B and B2C. B2B is the category of business where your product is made for other businesses to use. While in the B2C category, you would want to target your product to direct consumers. Main differences between B2B and B2C.

B2C 10

B2C B2B Customer Success Onboarding 10

Apptivo

MAY 30, 2022

Part of the salesperson’s job is to develop a relationship with customers. A good relationship goes a long way with the customer remaining with the business for a long while. Business Growth. Customer retention done well can lead to business growth. eCommerce Sales. Account Based Sales.

B2C 52

B2C eCommerce Sales Acquisition 52

SmartKarrot

JULY 30, 2021

It’s a powerful, emerging marketing tool – customer success. Weren’t we providing customer support and customer service all this while, they ask. Well, yes, but no, customer success is not the same as customer support or after-sales service. What is customer success?

Customer Success 10

Customer Success Onboarding Acquisition B2C 10

SmartKarrot

AUGUST 10, 2020

With the advent of digitalization and cut-throat competitions redefining the business landscape across industries, customers have more options to pick from. This puts substantial pressure on businesses to deliver higher-quality products and services, and also a better customer experience.

Customer Experience 19

Customer Experience Customer Success Media B2C 19

SmartKarrot

OCTOBER 19, 2020

Data-driven organizations leverage the power of data that their customers provide in many ways. It helps them provide a better customer experience and implement growth strategies. This information is helpful in both B2C or B2B scenarios. Types of Customer Data. Learn everything about Customer Life Management here.

Management 10

Management B2C Media Banking 10

Insightly

JULY 25, 2023

What is an ideal customer profile? An ideal customer profile (ICP) is a comprehensive, documented profile of your company’s perfect customer. While an ICP is relevant in both B2C and B2B marketing scenarios, we’re primarily focused on B2B in this article. There are six steps to create an ideal customer profile.

Manufacturing 52

Manufacturing B2C Decision-making B2B 52