Insightly

JULY 20, 2022

Customer relationship management ( CRM ) is a software system that allows businesses to capture and store business and customer data in a single database. The brief history of CRM. CRM isn’t a new concept. Businesses have tried to maintain healthy relationships with customers since the dawn of commerce.

CRM 52

CRM Prioritization Decision-making Software 52

Zendesk

MAY 25, 2022

If you can find the intersection of customer knowledge and product knowledge, you’re in a prime position to make a sale. Suggestive selling manifests differently in B2B selling versus B2C selling. B2C selling example. B2C sales usually mean lower stakes, quicker interactions, and a higher number of buyers.

B2C 52

B2C Sales B2B Decision-making 52

Zendesk

JUNE 28, 2022

B2B sales training focuses on sales between businesses, rather than from business to customer (B2C). Successful B2B sales reps must have a wealth of product, market, and customer knowledge so that they can convince savvy company decision-makers that their product or service will solve their problems. B2B sales training.

Sales Training 52

Sales Training B2B Sales Profitability 52