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Words! What are they good for?

Zendesk

This year marks the 20th anniversary of Cybersecurity Awareness Month. A lot has happened since government and industry first came together to raise awareness about cybersecurity. The infamous Log4j , which is widely considered one of the most destructive software flaws ever, was a zero-day vulnerability.

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Software for Financial Services Companies: What’s Your Tech Stack?

Nutshell

Software for financial services companies helps to determine investment opportunities, identify risks, forecast returns, and much more. Organizations in this industry often provide several different services, requiring them to have access to various software solutions.

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Ethics of AI in CX

Zendesk

As AI becomes more prominent in products, services, and everyday life, organizations should establish policies to ensure they use AI properly. The impact of AI ethics on CX From AI chatbots to customer experience software , businesses turn to AI technology to enhance CX. Can our AI software protect customer privacy and security?

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Customer data privacy: A CX guide for 2024

Zendesk

Plus, proper data management can turn that cardboard box into a steel bank vault, helping ward off anyone looking to exploit your data. 83% of CX leaders say data protection and cybersecurity are top priorities in their customer service strategies. Source: Zendesk CX Trends Report 2024.

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The Intersection of Big Data, Customer Experience (CX), and Digital Transformation

SBI Growth

Joining us on the is Mark Lister, he is the Chief Digital Officer for Ness, a digital engineering company that designs and builds digital platforms and software that helps organizations engage customers, differentiate their brands, and drive revenue growth.

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Top 50 AI Companies in SaaS (2020 Edition)

SmartKarrot

But with the help of AI, HubSpot not only helps the teams with clean and organized databases but also better optimization of content with respect to the customer base. The web-based software development version control and project collaboration platform, GitHub uses the SaaS model of delivery. From the data center to networking.

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Top 50 AI Companies in SaaS (2020 Edition)

SmartKarrot

But with the help of AI, HubSpot not only helps the teams with clean and organized databases but also better optimization of content with respect to the customer base. The web-based software development version control and project collaboration platform, GitHub uses the SaaS model of delivery. From the data center to networking.