Planview

JULY 22, 2022

As the world grows more and more digital, customers across every industry are expecting digital-first, timely assistance and support. As shown in this digital transformation in banking case study roundup, all businesses — including banks — have been forced to change and evolve with the times.

Digital Transformation 52

Digital Transformation Banking Digitalization Construction 52

NG Data

DECEMBER 6, 2023

Digital technology and AI have revolutionized finance. According to McKinsey's Eric Lamarre, following a proven roadmap can provide banks a competitive advantage in the never-ending process of digital transformation.

Digitalization 52

Digitalization Digital Transformation Banking Finance 52

Planview

MAY 22, 2024

They have been engaged with Planview to support their “Health Reimagined” initiative, an enterprise-wide digital transformation. The organization serves 4.9 million health plan members and more than 80,000 physicians across California.

Banking 59

Banking Digital Transformation Onboarding Construction 59

Zendesk

MAY 3, 2021

Below, we break down high priority touchpoints by industry paired with a free deeper dive into the solutions, so that you can deliver great CX without breaking the bank. The finance world’s shift to digital has been a long time coming, but its speed accelerated during the pandemic, which means we have a lot to look forward to.

Prioritization 52

Prioritization Healthcare Manufacturing Retail 52