7 Sales Training Tips for Effective Upselling and Cross-Selling
Brooks Group
FEBRUARY 12, 2024
Examples include additional features, memberships, a larger scope of work, or a product made with higher-end materials. You sell a dump truck AND you upsell a long-term service contract for tire rotation, oil changes, etc. An example of cross-selling is selling a dump truck and adding a front-end loader to the deal.
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