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Understanding Sales Process, Methodology, and Competencies

Mike Kunkle

Competencies also include traits like curiosity, empathy, drive, and resilience, as well as skills like communication skills (especially questioning skills), relationship building, problem-solving ability, which is not illustrated in the example in the above chart.

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3 Key Strategies to Cultivate A Customer-Focused Mindset

Force Management

This blog is part of our Mission Critical Success Series, where we dive into the strategies leaders are using to execute on mission critical sales objectives during times of economic change. Check our blog next week for the newest installment, or subscribe for updates straight to your inbox.

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The Two Most Important Words In Sales

Jeffrey Gitomer

. • Anything in favor of your customer that helps them increase productivity, communication, operations, morale, and especially profit. OBVIOUS ANSWER: If you really want to deliver value, ASK YOUR CUSTOMER what he or she considers valuable. In a nutshell, that’s value.

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Telephone call challenges: Emotions, data, selling and follow up

Red Star Kim

Fact-based selling When discussing different styles of selling (e.g. transactional, consultative etc) a delegate talked about fact-based selling. Sometimes called value selling, it is focused on the client (their current and future needs).

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65 Essential Key Account Management Terms Explained: Key Account Management (KAM) Glossary

DemandFarm

It involves the use of a combination of connected applications like Key Account Management Software , CRM software, data analytics, and communication tools. Value Proposition A statement that articulates the unique value that a company’s products or services offer to key accounts, often tailored to their specific needs and pain points.

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5 Tips Sales Leaders Can Learn From The US Air Force

Brooks Group

Are you adopting new technology to communicate and work with customers? Selling fundamentals help when times are tough. The US Air Force, Air National Guard, and Air Force Reserve’s use of the IMPACT Selling System gives recruiters the solid fundamentals they need for the best chance of reaching their recruitment goals.

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