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Managed Services vs Professional Services: Explained

Planview

In this blog, we define the following: Key differences between managed services vs professional services Similarities and challenges of both services and what it means for your organization How to find the right PSA solution (checklist) and more!

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7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

Customer-centricity is the need of the hour for B2B SaaS (Software as a Service) companies. It is considered the only way to provide a positive customer experience and improve customer loyalty. It needs more than simple customer service. The CCO keeps the customer at the centre of all actions and strategies.

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7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

Customer-centricity is the need of the hour for B2B SaaS (Software as a Service) companies. It is considered the only way to provide a positive customer experience and improve customer loyalty. It needs more than simple customer service. The CCO keeps the customer at the centre of all actions and strategies.

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Adopting artificial intelligence in your sales process

PandaDoc

Continuously evaluate AI innovations and be ready to adapt as technology evolves AI technology is evolving rapidly. To realize its full value, you must stay on top of the latest innovations and be ready to adapt to them quickly. In essence, the future of AI-driven sales is bright and filled with opportunities and innovations.

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Revealed: How Conversation AI and ChatGPT Solve Remote Work Challenges for Implementation Teams

SmartKarrot

As customer service increasingly shifts to digital interactions, many businesses are turning to ChatGPT for help. As remote work becomes the new norm, companies are seeking innovative solutions to enhance efficiency and facilitate team communication. Like what you are reading?

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Revealed: How Conversation AI and ChatGPT Solve Remote Work Challenges for Implementation Teams

SmartKarrot

As customer service increasingly shifts to digital interactions, many businesses are turning to ChatGPT for help. As remote work becomes the new norm, companies are seeking innovative solutions to enhance efficiency and facilitate team communication. Like what you are reading?

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Seismic Acquires Percolate to Create Exceptional Content Experiences at Every Point in the Customer Journey

SBI

The world’s largest enterprises — including Mazda, IWG, Robert Bosch, and Rockwell Automation — use Percolate to create a coordinated customer experience, reduce production costs, and understand marketing impact. Nancy – Click ‘custom content sections’ tab below. Blog Article. Blog Article.