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People & Problems: The core of strategic account planning

Strategic Account Management Association

Many of us still can’t hop on planes and sell face-to-face—or at least not as much as we want to—and our customers are grappling with their own sets of shifting priorities made more urgent by forces beyond their control. Prioritizing relationships allows us to think more holistically about success. They’re critical,” he said.

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9 CRM Tips & Tricks from HubSpot's Experts

Hubspot Sales

Imagine if every business had this level of customer knowledge and personalization. Wouldn’t you want to make your customers feel valued? That's where Customer Relationship Management (CRM) software comes in.

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What is Customer Retention? 8 Best Strategies [+Apps]

Tidio

Customer segmentation reduces product returns. One technique is to avoid sending product promotions to customers who have returned similar items before. More details: Customer Segmentation. Prioritize Customer Communication . Regular communication is key to successful customer retention.